Ginger Visakhapatnam, Gajuwaka — Hotel in Andhra Pradesh

I wish I could give negative rating It's truly baffling how a reputable brand like Ginger can allow the Gajuwaka location to sink to such abysmal depths. My repeated stays have been nothing short of exercises in frustration, a testament to either gross incompetence or a shocking disregard for guest comfort and basic service standards. Let's start with the elementary issue of room access. The unreliability of the key cards is beyond a minor inconvenience; it's a recurring obstacle course that forces guests to waste precious time trekking to the front desk. This isn't a one-off glitch; it's a systemic failure that remains unaddressed, highlighting a fundamental breakdown in operational efficiency. Moving on to room service, it's an insult to the very term. Requests vanish into a black hole, and the phone seems to ring into oblivion. When, by some miracle, an order does arrive, the glacial pace suggests a complete lack of urgency or staffing. It’s clear that basic hospitality is a foreign concept here. The restaurant experience mirrors this incompetence. Dining here is an endurance test of waiting, with food deliveries that defy any reasonable timeframe. The chaos and lack of coordination are palpable, creating an atmosphere of sheer exasperation. One wonders if the staff are even aware that they are in the service industry. For business travelers, the frequent internet outages are not just annoying; they are crippling. In today's world, reliable connectivity is a necessity, not a luxury. The consistent failure to provide this basic amenity renders this hotel utterly unsuitable for anyone needing to work remotely or stay connected. And then there's the issue of climate control. The malfunctioning AC units transform rooms into sweltering boxes, making even simple tasks like sleeping or working unbearable. The subsequent maintenance response, when it occurs at all, is agonizingly slow and often ineffective. It’s clear that guest comfort is simply not a priority. What’s most infuriating is the utter lack of improvement despite repeated complaints. This isn't about isolated incidents; it's a pattern of neglect that suggests a deep-seated problem within the management structure. Either they are blissfully unaware of the chaos unfolding under their noses, or, more disturbingly, they simply don't care enough to rectify it. My experiences at Ginger Gajuwaka have been a masterclass in how to utterly fail at hospitality. This isn't just disappointing; it's an outright betrayal of the standards one expects from the Ginger brand. Unless drastic and immediate changes are implemented, this location will remain a black mark on your reputation and a place to be avoided...

🌟 Great 4-Day Stay at Ginger Visakhapatnam! 🌟

I just wrapped up a 4-day stay at Ginger Hotel in Visakhapatnam, and everything went smoothly—clean room, tasty food, and really helpful staff. As someone who travels often for work, I appreciate no-fuss stays like this. Here’s the lowdown:

🛏️ Room & Comfort The room was compact (typical Ginger style!) but smartly laid out—comfy bed, strong AC, and everything spotlessly clean. Perfect for solo travelers or short trips. Loved the charging ports near the desk and the blackout curtains. WiFi held up well for my Zoom calls too.

🍽️ Food at Qmin – Shoutout to Madhu! Qmin was the highlight! Breakfast had fresh idlis, decent coffee, and solid parathas. But the real star was Madhu who works there—soft-spoken, always smiling, and went out of his way to help.

🧑‍💼 Service Vibe Staff were polite and efficient. Check-in/out took 2 minutes. Housekeeping kept everything tidy (though they missed refilling tissues once—fixed with a quick call). No over-the-top fuss, just smooth, practical service.

📍 Location Location gajuwaka little far from airport and city .

⚠️ Small Nitpicks Rooms are cozy (fine for short stays, but pack light!). Occasional hallway noise (thin walls?), but earplugs helped.

💎 Final Thoughts For the price? Totally worth it. Ginger isn’t fancy, but it’s reliable, clean, and well-run. Madhu at Qmin made my mornings better—people like him are why I’d return. Perfect for business stays or...

I am writing to express my deep disappointment with the current condition and service standards at Ginger, Gajuwaka.

We had previously visited this property two years ago, and at that time, it was one of our favorite restaurants with excellent service. Unfortunately, our recent experience was quite the opposite, and frankly, it was shocking to see such a decline.

Firstly, the room service was extremely poor. During my four-day stay, the housekeeping team did not change the pillow covers unless I specifically insisted. Even then, it felt as though they were doing a favor rather than fulfilling a basic service expectation. The blanket provided was visibly off-white in color, raising serious concerns about hygiene and whether it had been cleaned at all.

Laundry service was equally disappointing. Guests are expected to collect their own laundry from the reception, and there is no communication whatsoever about when it's ready or where to pick it up. When I asked the front office staff what would happen if a guest forgot to collect it, the response was vague and unprofessional.

The only positive aspect of my stay was the service from Mr. Shiva. Thank you, Mr. Shiva, for maintaining some level of professionalism — it’s reassuring to see at least one team member upholding the standards that Ginger was once known for.

To the current management team: congratulations on how you've managed to let the quality drop so significantly. I hope this feedback prompts some serious introspection and...