Pathetic experience!
Basic air conditioning service was poor. They operate it by generators which are not capable of holding such a high load. Also, they have other appliances attached with generator due to which cooling in the hall was a complete sham.
Staff members have a very negligent attitude. Even after getting instructions from their manager, the inaction could be clearly observed. We had to take back home the three storey cake that we ordered for the event just because it was not served on time after repeated request.
Service is very slow. We ordered around 50 cups of tea for our guests which was served after a lapse of 1.5 hrs that resulted in 30 out of 50 guests already leaving the venue.
Promises of music system were false. They could not connect it before the event. We had to request multiple times for the poor sound system that they have in their hall. Also, we brought our own stereo for mic.
There were insects all over the hall as soon as it rained for about 1hr. They didn't had any pest controllers. The flies were all over the hall and remedy used was creating a hurdle through cloth sheets beneath the doors.
They did not have enough facilities to cater to the need of chilled water for even about 150 people.
The AC vents are not extended towards the stage that caused immense heat near the stage which eroded the bride- groom's makeup. We had to request them for coolers near the stage for our engagement function.
Only good thing with this place was taste of food, which was nice. But overall if you choose this venue only for good food then I would say you are already attracting an insult to your guests.
This was my experience, I hope you make a...
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