Kanha Village Eco Resort — Hotel in Chhapri

Well, I am at loss of words to start the review. First of all, Kanha Eco Village Resort owned by Raanvara Resorts is a very old property. We had booked 4 mud cottages for 2 days. Upon our check in, we were shocked to see the cottages (even village huts would be cleaner) which had lizards, ants all over the bed. The wash room area was invaded by insects as if booking was done by them. Freeze was not working and just opening the door caused a lot of smell as if it has been non working since ages. Air conditioners in 3 out of 4 rooms seemed to be of the pre independence era. Upon insistence about all these, manager at the resort told us to wait for few minutes so that he can get the rooms cleaned which he forgot to do before our arrival and he assured us that there wont be any lizards, insects, etc afterwards. How hilarious? They have a splash pool attached to the mud huts which are non working and in absolute shambles, they had told us that splash pools are working just a day before our check in. The water boiler in the huts were so dirty that we didnt even touched it. Their whole booking process is done at Nagpur and resort guys have no authority to take a call. Manager would call their Nagpur Number for all our concerns. We insisted for our cancellation which they agreed without any refund. The nagpur booking office is managed by Ms. Simran (as told to us) who only has power to book the resort and accept money. Other than that, she will say that she does not have any authority and she also refused to give contact numbers of the management/ owners. Also, we had booked the safaris through their resort, which Ms Simran told us that if they cancel the resort booking, she would not allow the safaris; though we had paid Rs 9000 per safari (3 safaris). Manager at the resort was kind enough to accomodate us for the safaris but Ms Simran blatantly refused for it. We were told these are VIP's safaris but just as the resort, the condition of the gypsies was also below average. So, we were left helpless and we had to stay back at the reosrt. Manager changed 3 mud huts to rooms which were just OK.. Manager and staff at the resort agreed to our observations but they were also as helpless as us. Till now, the name of the owner is kept secret to us for reasons best known to these guys.||||Location is poor. Food is average. Swimming pool is average. No amenities. Kids feel all lost at the resort with no play area. Ambience at the resort is very poor. Dishing out anything in name of being close to nature or with nature is just unacceptable. The only saving grace at the reosrt is the staff who were genuine people but as mentioned earlier helpless. Manager at the resort tried to help us through all this but he had limited resources and authority.||||Then we rescheduled our stay from 2 days to 1 day. In fact, our first day was all lost in search of an alternate stay for the 2nd day. We had given cancelled 2 extra beds well in advance before check in but we had paid advance for the same. Upon check out we asked for refund. The manager agreed but said he had no money at his disposal and again called Ms Simran who told us the amount of Rs. 3000 for 2 extra beds was adjusted as cancellation charges for the 2nd day. The manager at the resort tried to convince her that they cannot behave like this with guests where there was no mistake on the part of the guests, but she again refused. She also cut our call mid way. ||||This was the worst ever experience any one of our 4 families had gone through till date. ||||P.S. No tax invoice was given to us at the resort or by the nagpur booking office until now, even after demanding the same. No receipt given for the payments made by us. ||||Laws in Hospitality sector in our country should be stricter. We are contemplating legal action against the resort. If anybody has any idea on this, please let us know.||||For the 2nd day, we moved to Kusum Resort, which was excellent. I will write a review for Kusum...

Kanha Village Eco Resort is situated in one of the beautiful forest of the world “Kanha National Park" village Boda Chhapri. Surrounding area of resort is amidst serene and peaceful. This resort at distance 5 Km from the entry gate of Kanha National Park, that is “Khatia Gate".

Kanha Village Eco Resort is a 3 star category resort with all modern facilities. This resort offers you facility of Semi Luxury Wildlife lodging. The resort has big area. The resort has been developed in ethnic style with local available materials to give touch of wild.

This resort present well furnished Semi Luxury Mud Cottage with modern amenities. Multi-cuisine restaurant with 'Desi Style' sitting arrangements. Lush greenery is everywhere in resort that give you feel of forest.

Accomodation & Tariff

Kanha Village Eco Resort has beautifully appointed mud cottages and rooms. They all have modern amenities with Wild Touch. It has a facial design on wall that look like a local tribal.

Super Deluxe - Rs.4,000/- + Taxes Royal Eco Cottage - Rs.4,800/- + Taxes.

All Tariff Plan On CP Basis. Check In &...

Fantastic. This place is at the end of the road, away from all the noise and traffic. Most of the places on Trip Advisor for Kanha are on the main road. The owner is truly passionate about conservation. He brings zoology students from Bombay to stay for cheap, to educate them in the beauty of the jungle. There's a library of books on conservation.||||All grey water is recycled to water the garden and most of the huts are built with biodegradable materials. He has had solar panels for years.||||The food and service are great. The towels were clean but had some stains, I guess because he's not using Ariel to wash em.||||The garden is an extension of the jungle. Not surprising that a leopard came into the grounds while we were that.||||We stayed in one of the two concrete buildings. My room was vast. I was upstairs and had a view into the vegetation. It was peaceful and private sitting on my terrace.||||This place was great. If I go back to Kanha, and it was so lovely there that I might, I would...