Pathetic Service Management. The rooms were booked for guest arriving for marriage. My in laws had booked 15 rooms for advanced prior 4 months. The hotel management also gave confirmation of it. We also told that to accommodate guest we will be needing extra bed. The same was confirmed at time of booking by hotel management. However on our arrival we found that only 10 rooms were available. The staff said that they had given rooms yesterday to police who came for some raid in certain office around. They told that if rooms are vacant they have that policy to allot. They then said that room which were booked 4 month advance will made available at about 6pm. Then they came up with another story and denied any room. It was an embaraasing situation as few guest had to be stranded. We were left embarassed as even after prior manual booking and confirmation we were unable to allot any room to guest. Few had to be transferred locally. Even the service was disgusting. No pillows, no towels and no extra bed and blanket.At one point of time they even denied this facility. It was pathetic room service and embarassing management. Zero...
Read moreThe Hotel location in Kalol approx 28 km from ahemdabad airport. This area is not very much developed so you have to adjustment for your basic needs... Hotels rooms are average just like guest lounge but according to price range it's satisfactory for you. Hotel's owner and staff is lean in behaviour and corporate for us. If you are comes from another city of India so for outing or sightseeing, you have to go ahmedabad or gandhinagar which is approximately 27 km form here. Ola and uber are not available instantly you have to schedule your booking. Hotel owner provide the convence on your demand but their prices are too high as per app based taxi booking. It's happen too good if you carry snackes n cold drinks otherwise you have to manage as accordingly. Unfortunately my rooms ac are not working when I changed the room, the ac remote are not working. This is minor problems I faced during the stay. In the peak timing schedule app based taxi are not available so you have to booked taxi earlier as per...
Read moreThe hotel is located right on the N.H.8. The area is a litte un-settled presently due to the construction of a fly-over. The Planet restaurant is a typical well established vegetarian restaurant serving Gujarati flavors. There is ample parking space. The hotel is almost an extension of the restaurant. The rooms are new, very clean and spacious and the tariff is very low compared to the quality of rooms. The room service is also very good and is served by the restaurant below. This type of hotels was required in this region as executives coming to the numerous companies here can now stay back in Kalol instead of going back to Ahmedabad. The hotel is also well-suited for overnight stay for travelers. One suggestion for hotel architects: Please don't position the AC directly over the bed. Indirect cooling is always better and...
Read more