Hotel O Royal Villa — Hotel in Gurugram District

Illiterate and ill mannered staff. If safety and basic amenities is what you are looking for, stay away from this place.

The first Day I checked in, No key to the guest room. When asked about the key, "guest took it" was the response. Just imagine, it doesn't get any safer than that. Second day, TV was not working. Later that day, there was no water in the washroom. When I made a complaint, "we are sending someone" was the response. No concrete resolutions. I was going through a medical treatment, I felt more comfortable at the hospital than...

Worst hotel I have ever seen. The staff was so rude and ill mannered. There was a sink in between the room , the bathroom was a mess , the bed was like created in 90's and the room was so so bad that you cannot imagine. They even asked us why we had paid online and the services were so so bad. I would never recommend this hotel to anyone not...

The hotel a dirty place and you can not stay there for 1 hour. The photo they are showing is different than actual conditions of that place. Only cheap people can stay there. I have been cancelled my booking immediately after saw all the things in that hotel. The reception boy was talking like a cheater. My request is don't...