Hotel Amar Palace — Hotel in Haryana

I recently stayed at Hotel Amar Palace in Ambala City, and it was one of the worst experiences I’ve ever had at a hotel. From the moment I arrived, it was clear that the staff was not interested in providing any sort of decent service. They were careless, unprofessional, and displayed a complete lack of basic hospitality standards.

The staff seemed entirely untrained and inattentive. My requests for simple amenities like clean towels and drinking water were either ignored or fulfilled after hours of waiting. When I approached the reception with a query, they responded rudely and seemed completely disinterested in helping. Such behavior is unacceptable in the hospitality industry.

The rooms were equally disappointing. Despite being advertised as “well-maintained,” they were dirty and poorly kept. The bedsheets and pillows looked unwashed, and the bathroom was in a terrible state, with broken fixtures and a foul odor. It was evident that cleanliness is not a priority for this hotel.

The overall atmosphere of the hotel was far from welcoming. The staff’s attitude was cheap and dismissive, making me feel unwelcome throughout my stay. It felt like they were only interested in taking money from guests without offering any value in return.

Additionally, the hotel is located in Ambala City, but its surroundings are not particularly pleasant or convenient. There was a lot of noise, and the area felt unsafe, especially during the evening hours.

Overall, my stay at Hotel Amar Palace was a nightmare. I would strongly advise anyone considering this place to think twice and look for better alternatives. A little extra money spent on a reputable hotel will save you from the stress and disappointment of staying at such an unprofessional establishment.

Rating: 1/5

Because less than 1...

This is a budget hotel located near the bus station and also near the national highway. We were on our way to Haridwar and decided to halt for a night at Ambala. Google showed this the nearest hotel and we found it OK for a short stay of one night. ||||The check in was smooth and quick.||||There is no lift as of now, but the hotel is undergoing renovation and the installation of lift is underway.||||The room size is good. The rooms are newly renovated. I found the bathrooms less than satisfactory. They have renovated the rooms but seems to have forgotten the bathrooms. They have 24 hours hot water supply. ||||Since it is cold at this time, they have provided the convection heaters in each room.||The LED tvs are small size. ||||They don't have many breakfast options. They were not even ready with the breakfast at 8:00 AM. In fact one of the staff was still sleeping in the restaurant. We just had a butter toast with tea before we checked out.||||The staff is well behaved and efficient, though they are not professionally trained.||||I won't mind staying here if it is only for short or overnight stay. Anything more than that, I will look for...

We regularly visit this place for their restaurant which has pretty great food. Today we visited after a pretty long time and noticed that they had a new Thai menu; ofc we tried it out. We ordered the Thai curry with the Jasmine rice, and considering the snacks we had we were a bit concerned about not being able to finish the Thai food we had ordered but the portion was actually perfect. We’ve had Thai food at quite a no. Of places and this is definitely in the top 3. This was the first place we could get Thai food in Ambala and everything was perfect. The lemongrass and Kharif leaf notes in the curry as well as it’s texture and the aroma of the jasmine rice. We also tried out the honey chilli lotus stem and it was the perfect combination of crunchy and savoury. Unfortunately we were not able to order the other dishes of the Thai menu considering how stuffed we were but we’ll definitely be visiting soon again to try the whole thing out. Kudo to their Chef...