This is one of worst hotel room I ever I stayed here on 24th & 25th August and it was a nightmare. I had booked 1 room, and this is what I experienced: Bedsheet was wet and dirty. Poop left in the washroom – zero cleaning done. Telephone was not working. Room gate had no lock, unsafe to stay. Bed was full of hairs from previous guests.
When I complained repeatedly, the General Manager shamelessly said: “You only paid 200 advance, so you’ll get this kind of room.”
The receptionist was clueless and untrained, arguing instead of helping. After forcing them, I was shifted to another used and unclean room. Even there: • Bedsheet had to be changed only after I shouted. • No water supply, flush broken, completely unhygienic.
We couldn’t even take a bath and had to leave early. At checkout, the staff turned into goons, with rude and arrogant behavior.
This is not just bad service – it is filthy, unsafe, and unprofessional. I would call it “worse than worst experience”.
⚠️ Strong Warning: Do not book this hotel if you care about hygiene,...
Read moreI recently had the pleasure of working with Manish Jamwal, and I must say – the experience was absolutely top-notch. From start to finish, Manish delivered exactly what I needed with a level of professionalism and care that's hard to find these days.
He was patient, attentive, and always willing to help, no matter how many questions I had. Communication was smooth, and everything was handled efficiently and on time. What really stood out to me was his genuine attitude and dedication – you can tell he really cares about doing a great job.
What I liked most:
Fast responses and clear communication
Super friendly and easy to talk to
Knows his stuff and explains things well
Very respectful and professional throughout
If you're thinking about working with Manish Jamwal, I highly recommend it. He made the whole experience stress-free and even enjoyable. Will definitely return as a customer in the future!
Thank you, Manish! Keep up the...
Read moreWe held a private party in this hotel, I’m not into writing reviews or post feedback’s but there was this one incident where a bunch of 5 or 6 drunk local men who created a whole ruckus and created nuisance inside the restaurant. Firstly I was shocked to see the behaviour of these locals because whenever I’ve visited shimla I’ve never come across such ill mannered people. They tried to misbehave even with us and tried to ruin our party. But thanks to the staff of the hotel who put their foot down with these drunk goons and showed them the doors outside. Thank you so much to the staff who put their own lives in danger to throw these drunkards out. Apart from lovely food and ambience, the...
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