Here is an Important note to all...I want to share my inconvenience....I booked my hotel yesterday and I paid online for that because I don't travel with more cash so I paid for it..
After that Firstly They became furious at me that why have u paid online beacuse his problem was Oyo cuts commission (that's oyo's policy ) if oyo helping hotel for reaching people than why u want to eat all of the money..just money eaters hotel
second thing According to guest policy guest's age should be atleast 18 but they said you have to be 19 for booking hotel but this is totally wrong I booked various hotel before and today itself m in 3 star collection o hotel..
But u know what they did simply called Go u r not eligible I have talked about guest policy they said its our policy and just said go for another one And DENIED my checkin
I asked for refund he said (apne hume ni diya na company ko diya unhi se mango jake) I mean what type of language is this just why we don't booking offline
Then after complaint to oyo, Hotel owner is talking In very high volume and changing my real issue to their issue that they thought your id is fake...then just verify na Tumne jane ko kha, fingerprint scanner rkha kro na verification ke liye ..aur ye kya fake ids ka iljam lga rhe hai this is not a good behavior its illegal to have a fake ids and we r not a fake people just check if u have doubts.
And Please if we r booking pre-paid hotel pricing 1800/_ per night then just think about my class dont give just cheap excuses just tell me clearly tumhe bas cash chaiye
My advice to all who read this Please beware that type of hotels which can waste Your precious TIME AND MONEY...
Read moreA very bad experience with the hotel staff. Room was booked through makemytrip for a night with friends and family with a toddler. There was certainly some miscommunication between makemytrip and hotel staff or the hotel staff did not want to host us. He clearly denied there was a booking and asked us to book separately and book more rooms. The behaviour was very rude and it looked he didn't even cared whether we stayed or not and went inside somewhere and we were left to ourselves. The fact that we travelled all day from Delhi to Kanpur to attend a marriage the same evening and being treated like the way the hotel staff did was very frustrating. I would suggest to avoid booking at this place because the place felt spooky and there would be no one to take help from at odd hours if you...
Read moreFirst of all its not a hotel...A Banquet hall with rooms..and I meant just rooms.Pathetic ambience ,shady people. And please note they will play every tactics for you to book the hotel. I made a reservation on 13th of this month ..I was told by the booking person Javed that kitchen is operated round the clock however upon reaching the hotel found the rooms so pathetic and shady.After enquiring about the kitchen the guy over there said we don't have kitchen and you may eat at any restaurant out whereas they have already charged for the food in the reservation amount.Inspite of all efforts neither the booking amount was returned nor any apologies from the so called property owners. Guys please check before booking...
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