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A terrible experience at this homestay. We are based out of Bangalore and had booked this homestay for our long weekend family trip with senior family members. We faces a lot of issues at this homestay. Duplicate locations have been listed on Google maps due to which we ended up going to the wrong location Once we reached the homestay, we realised that the homestay was not well maintained at all. As soon as we reached, we were locked out of one of the rooms twice and ended up having to pick the lock to get in. The furniture was very old and broken. A chair with a broken leg is kept for display in the living room. There is a very small table in the living room which is not enough even for two people, let alone 10 people. The toilet seat in one of the bathrooms was broken Another bathroom door couldn't be closed/locked, so we had to keep a stone to lock the door. There were issues with bath water as it was very muddy and we had to throw away 2-3 buckets of water just to get clean bath water. The caretakers managed to get our tea/coffee orders wrong almost every time
On our second day the owners had come to visit the property where we clearly mentioned all these issues to them. Their response was they were unable to maintain the property and it was under care of housekeepers. We did not feel that the owners were even remotely interested in improving/maintaining the property in which case they should delist the property.
Also, the owners are deleting less rated reviews posted by my family members which is a very sorry...
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Giving 1star review as there is no facility to rate 0. Avoid this place. If this is the only option available to go, cancel the trip. Place maintenance is really bad. We stayed here for 3D/2N the rates are too high but the people maintaining the place don't even care if the guests are comfortable or not. They are only caring about the money. Even if you book 1month in advance nobody is there to take care of the below things. There are no towels available for the guests, the owner & the staff say that we had guests yesterday so no towels are available. There are coachroaches, ants & spiders roaming around in the stay. The door mats are also pretty old and dirty. The doors of each room had issues, day 1 one of us got stuck inside the room with door knob falling off. The bathroom door needs a stone, to keep it closed which is really bad. There is an old broken sofa placed in one corner in the hall, seeing that you will get a feeling that this stay is a dumping ground for all the things which are not needed. In the name of books there are old reader digests stacked...which reminds of a raddiwala. Also the water was an issue to us, the water was muddy till more than 1hr, we had to throw away 2-3 buckets to get fresh water and later there was no water in the flush tank. Really Poor Service.
The surrounding of the stay is good though, but the stay is not comfortable and not even worth half the price they are charging.
Attaching photos...
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Commendation to host: We had wonderful experience being at your Homestay. Thank you for the firewood biryani we were able to prepare with your Chef's support.
Experience: A very good and understanding hostess. Nice and quiet location. Clean and Hygienic Rooms. Good and tasty foods. Nearby to Chikamangaluru town. Pet friendly.
What to expect: Bonfire is available additional cost. Non-vegetarians with different meat options available but check before hand and will cost extra. If, required ask for 3 meals options.
Lacking: Bedding is not comfortable to individuals sleeping style. Certain basic amenities in rooms missing like dustbins, Chairs not available in all rooms, exhaust fans in wash rooms..
Recommendations: Added amenities like few simple sporting items like badminton racquets, cards, carrom board, chess would keep things interesting when guests don't go out and like too rest at the homestay. Keeping information about places to visit and things to do in n around Chikamangaluru can add to ur hospitality. Adding unique itenanary which involves guests, like cooking we enjoyed making outdoor firewood biryani something like this was fun for us. Outside premises lighting.(A must) DG Genset. A mobile signal booster or provide Wifi.(This done at another Homestay a different host) A Common Refrigerator for guests use.
There is a lot of scope for improvements....
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