Mookanana Jungle Resort & Spa — Hotel in Karnataka

Disappointed Experience – Not Worth the Hype!

I had high expectations for this resort based on the photos and reviews, but unfortunately, my weekend stay was far from pleasant. We booked 5 cottages, and the initial process was slow and disorganized, and the staff seemed indifferent rather than welcoming, they had strict check-in process at 1 pm, after having a long drive with no shops in the vicinity they should have at least offered a welcome drink on arrival for the heavy amount they charge. The room was poorly maintained — a musty smell, and main door handles and fittings were missing and clearly needed repair. For the exuberant price charged, I expected at least basic cleanliness and comfort. Food options were ok but taste was not good and additional Al-Carte items extremely limited and overpriced. The service at the restaurant was slow, and on top of that, some dishes we ordered arrived cold. The pool area was overcrowded and not well-maintained. The tiles are broken and they have kept socks initially no one informed us and when we entered the pool we had cut on our foot and start to bleed, no one is present around the pool to monitor or advise to wear the socks before getting in to pool, it was lying around the pool in bad and torn condition few people grabbed those ones and wore it before getting in to the pool. As per their terms and conditions liquor is not allowed around the pool, however there were folks having liquor bottles and having in pool with loud music playing and dangerously dancing and jumping into pool, it looked like pool was not meant for family and kids, just ridiculous. And, they had small lake filled with gushy muddy water with 3 broken kayaking boats and extremely muddy, torn, dirty life jackets and however when we took it few meters the gushy muddy water filled the boat it just got collapsed, this was scary and night mare we just got saved our life because it was not deep enough. Next day morning at 7 am, we had guided nature walk, but no water in any of the cottages, people using washrooms got struck for more than 2 to 3 hours, this was so annoying that no one cares, reception not reachable phone contacts not answering, when approach they just demonstrate wage and careless attitude. There are many more issues, like none of the rope activities, indoor games etc., are in working condition, getting lengthy and wish to conclude with – “Just Pathetic” Overall, it felt like the resort focused more on marketing than on delivering a good guest experience. I would not recommend this place and will certainly not...

I had a great experience staying at Mookanana Resort which feels like a serene paradise. It was an extraordinary journey to the core of Western Ghats that surrounds Mookanana resort, which promises a refreshing gateway for exploring nature’s beauty surrounded by lush greenery, mountain peaks, waterfalls, rich biodiversity, offering ample opportunities for trekking which rejuvenates our mind, body and soul. Mookanana resort is more than just a place to stay, it is an experience, a place where you can re-connect with nature, pamper yourself and create blissful memories for a lifetime. Whether you are seeking a family vacation or a solo retreat or business trip or a study tour or a romantic gateway Mookanana resort is a perfect place to release every stress and to find your inner peace and also they have a conference room with a intake of 150 members for corporate meetings, seminars, gatherings or parties. This resort offers a variety of accommodation options to suit all budgets and preferences. The cottages are well equipped with all the facilities and well maintained the cleanliness standards which ensure us with a comfortable stay. Hospitality services in this resort is very nice and we had received a very warm welcome, mentioning about the staffs they are incredibly attentive and friendly and they are knowledgeable about the local areas for providing recommendations. The resort restaurant blends with a heart shape glazed mark overlooking a heart shape lake for kaya king which I felt a very nice view. This resort restaurant serve up a delicious array of Buffet dishes from traditional south Indian to north Indian (veg and non-veg) and the freshed locally sourced ingredients’ add a touch of flavor to dish. At the end of this journey we had a natures walk in that we had explored a surrounding forests, ancient trees, plethora of wildlife which ensures the study of local flora and fauna. Another uniqueness we found in this resort is they had put on the toposheet maps in the resort which explains about the geographical features of west flowing rivers and surrounding irrigation and power projects which is very knowledgeable especially for students who are more aspiring in learning.

Overall in my experience I had a blissful and memorable stay to cherish for a lifetime. Highly recommend this resort stay for every sector of peoples for enjoying as well as...

Dear Mookanana Resort,

To begin with, We recently had the pleasure of staying at this incredible resort and We must say, We were thoroughly impressed! The hospitality of the staff was simply outstanding - they were warm, welcoming, and always ready to assist with anything we needed. Their friendly nature really helped set the tone for our entire stay.

The food at the resort was simply delicious - We savoured every bite! The range of options available was fantastic and each meal was well-prepared and packed with flavour. The resort truly did a great job of catering to all dietary needs and preferences.

The staff response was also brilliant - they were prompt, efficient, and always willing to go the extra mile to ensure that we were comfortable during our stay. Every request was met with a smile and it was clear that they genuinely cared about making our stay truly unforgettable.

The resort is located in a stunning natural setting and it was a joy to be able to spend time in such a peaceful and tranquil environment. The rooms and cottages were beautifully designed and extremely comfortable. we all loved the attention to detail that was put into ensuring that we had everything we needed to make our stay as enjoyable as possible.

The swimming pool was definitely a highlight of our stay - it was clean, well-maintained, and so relaxing! We loved being able to take a dip and soak up some sun in such a beautiful setting.

In addition to, The staff support was simply incredible. They went above and beyond to ensure that we were happy and comfortable during our stay. Their kindness and commitment to excellent service was truly appreciated, and we cannot thank them enough for making our stay such a memorable one.

Furthermore, We are happy to say, as the name says Mookanana (Mooka + Kaanana) it's damn matches with it's name as a silent forest.

Overall, we would highly recommend this resort to anyone looking for a relaxing and comfortable getaway. From the hospitality and food to the stunning natural surroundings and great staff support, it truly is a wonderful place to stay!

Thanks &...