Booked two rooms through OYO. Because of OYO’s poor customer service two star was given. Otherwise the hotel room is not bad. Bathroom/toilet was not clean.
I booked Deluxe (3x) King size bed rooms. Despite that the hotel staff given me Executive class rooms, which were smaller than Deluxe rooms. When I confronted they gave me deluxe rooms but didn’t provide me Air-conditioner remotes stating that A/Cs were not working in any room. They installed brand new Voltas A/c in both the rooms which were in standby mode. Made complaint to OYO, but they never sorted out the issue till this date of writing review.
They hotel staff told because of low tariff bookings by OYO, they would discontinue OYO bookings from July 19. Hence, I suspect, they were not switching on A/c to save some cost. It is better to book directly rather than through OYO even if costs little higher price if you want A/c.
There were some construction work going on in the ground floor. Car Parking can be done on the roadside. There is one Padmavathy Jain Mess located 1.6 km from this hotel. You will get homely food with reasonable price. We liked it. There is one more veg restaurant in the same road very near Sharan Residency.
The location marking in the google map is wrong. It is located few building next to...
Read moreThey don't have parking so you have to park infront of the building. The hotel itself is on 3rd floor. Construction was still going on on 1st 2 floors. Rooms are very small. Being on the road it was noisy.
Intercom didn't work nor was the generator working. There was electricity outages all night. Didn't provide AC remote saying remotes are missing. Did provide give the remote on the next day morning after a lot of arguments. Had to argue with to get the breakfast. Didn't allow to stay for even 1 hr more even though the entire hotel was practically empty.
They have some problems with Oyo and do not give service and then argue with customers about it. Should just remove themselves from Oyo instead of causing...
Read moreChannarayapatna is a very small town. There are only a few good hotels in the town. Sharan Residency is one of the best options in the town. It is on the 3rd floor of the building and in the ground floor there was some work going on. I was informed that an Udppi Restaurant is coming up in the ground floor. If that also comes in place, Sharan will excell in service. The staff were gentle and friendly. The room was neat and clean, above all it was a spacies room and the cot & bed was of high standards. If one is planning to visit Sravanabalagola and some important temples near by Saran Residency is an...
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