I recently stayed at Hotel Hillway and had an incredibly disappointing experience. Despite booking a suite room, which should come with a certain level of service and amenities, there was no breakfast available at all—not even a paid option. This lack of basic amenities is completely unacceptable for any hotel, let alone one offering suite accommodations.
To make matters worse, the service was abysmal. The staff were not only unhelpful but also downright rude and unprofessional. Any attempt to get assistance or information was met with indifference or hostility. It is clear that customer service is not a priority at this establishment.
Overall, I would strongly advise against staying at Hotel Hillway.The lack of basic amenities and the terrible attitude of the staff made for an unpleasant and frustrating stay. Save yourself the trouble and book...
Read more"I had a wonderful experience at Hotel Hill Way during my recent stay. The room was well-appointed, clean, and offered a great view of the surrounding hills. The staff were exceptionally courteous and helpful, ensuring all my needs were met promptly. The hotel's location was convenient, with easy access to local attractions and dining options. I especially enjoyed the delicious breakfast served each morning. Overall, Hotel Hill Way exceeded my expectations, and I would gladly stay here again!"
This review highlights the key aspects of a good hotel experience: comfort, cleanliness, friendly staff, convenient location, and quality amenities. Adjust the details based on your specific...
Read moreIt was a nice experience with Hotel Hilway, kadakkal. Their service and rooms were very nice. We booked three rooms for our guests. Their hospitality was very good and our guests were very happy with their services. The hotel is situated in Kadakkal junction in Paripally - Madathara road. If you need to stay in kadakkal don't hesitate to choose...
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