Rock Lake Villa — Hotel in Kerala

Property design is thoughtful and very nice. The balcony rooms having an advanced tap system with jacuzzi bath setup and gas based advanced heating system. With such facilities, my experience almost went down to zero as rooms were very very poorly maintained. The entire property has a foul smell (if you are in the Pigeon nest) and the facilitator wasn't polite enough to accept the mistake. Bit harsh. When I asked to clean he was asking me to confirm if I leave the property or not and says new bookings are coming for him. Almost forcing you to vacate at 10PM in the night. Insects and mosquito are there inside the room and not hygiene. Rest rooms weren't clean and the sad part is even dustbins weren't provided even after reminding him to provide one. This is the only property I heard saying "you have network so wifi not provided". Extremely bad approach 😞. They cleaned afterwards but that was enough to stay for only 7hrs. Not convinced. We booked for 2 days but left in just 7hrs 😞😞😞. They happily accepted we are leaving the property. Never said even once sorry or apologize. Only said we will fix it which is not...

Worst hotel experience ever

I stayed here with my friends and honestly, it was a nightmare. The rooms were extremely dirty, and even the premises looked unhygienic – more like a cheap, rundown lodge in a slum than a holiday villa. Do NOT trust the photos and videos they advertise; they are completely misleading.

I strongly believe that the high ratings and good reviews on Google and other sites are fake and paid – because there’s no way anyone who stayed here genuinely had a good experience. The bathrooms were disgusting – they use dark lighting only to hide the dirtiness. To make it worse, our bathroom didn’t even have a proper shower.

This place is absolutely not suitable for families – staying here will only ruin your trip and your peace of mind. Rock Lake Villa is nothing but a scam property, and choosing it was the worst decision.

Because of this, I have completely lost trust in platforms like Booking.com and Agoda for allowing such a place to be listed with fake ratings.

Save yourself from disappointment and frustration – NEVER book...

"I recently had the pleasure of staying at Rock Lake villa and it was an absolutely incredible experience! The resort exceeded my expectations in every way. The staff were warm and welcoming, the rooms were luxurious and spotlessly clean, and the facilities were top-notch.

The resort's location was stunning, with breathtaking views and easy access to local attractions. The amenities, including the pool were all exceptional and made for a truly relaxing and rejuvenating stay.

What really stood out, however, was the exceptional service from the staff. They went above and beyond to make sure we had everything we needed and made us feel like true VIPs.

I would highly recommend Rock Lake Villa to anyone looking for a luxurious and...