Hotel Jhankar Palace — Hotel in Maharashtra

Hotel Jhankar Review Rating: 1/5 I recently had a distressing experience at Hotel Jhankar, which I would like to bring to your attention. Despite multiple requests (3-4 times) to ensure that only hot water was supplied through all taps, including the toilet jet spray, I suffered severe burns due to the hotel's negligence.

What's even more disappointing is the complete lack of response from the hotel staff to my complaints. The absence of effective customer service is appalling, especially considering the harm caused. The stay was not only uncomfortable but also a significant waste of money.

To improve, I suggest the hotel takes the following steps:

Implement a more robust system for tracking and addressing guest requests. Provide adequate training to staff on customer service and issue resolution. Review safety protocols to prevent similar incidents in the future.

Until these issues are addressed, I would advise potential guests to exercise caution when staying at Hotel Jhankar.

Suggestions for Improvement Ensure prompt response to guest complaints and concerns. Implement safety measures to prevent scalding from hot water. Train staff to handle customer complaints effectively.

Conclusion My experience at Hotel Jhankar was subpar, and I hope the management takes necessary steps to rectify the issues and provide a better experience for...

I felt this is a marriage garden and not a hotel. Staff is not professionally trained the way you will find generally in hotel industry. so if you are used to staying in hotels and expecting some level of service, forget it. Few experiences from my stay during weekend 20th-Nov-2021. If you don't have an option and had to choose this hotel, ensure that you have room rates agreed in writing with all details. Don't believe phone conversation. Once you land there they will give some reasons(if you miss getting in writing) and charge you heavy(may be double as well) They have very old ACs, pale yellow colour. ACs will make noise as if water cooler. If you are lucky it will cool also. Even if you have to stay in absence of choice, DO NOT eat here. Very pathetic room service. We waited for 50 minutes for tea and one room got tea (out of 3 rooms we booked), if you see the tea cattle, it looked like not washed for few months. Our member who drank that tea vomited after some time. Some rooms are of good size but they will confuse you with type of rooms so see the rooms and check for yourself before confirming on rates. Bathroom showers are not cleaned for ages so its scaled & jam. You need to use bucket only. Property will look good in pictures and i think people get deceived because of that. I felt its not worth as its overall poorly managed with...

Unless you are a local or use any kind of map app, you cannot find this place as it has no signage. Fortunately Google Maps had the right location and we reached.||The front desk made a bad attempt to upsell by telling us that the category of room we had booked was unavailable even though earlier during the day this was confirmed. On insisting that we only want the room category booked (we had booked 2 rooms) and do not want 2 separate rooms of 2 categories apart from each other, he relented and gave us the rooms we had booked. Not a good experience especially after driving 10 hours.||Rooms were okay, large, spacious, did not need to use the airconditioner as weather was pleasant.||Dinner was okay, service a little slower than expected.||Breakfast starts late at 8:30 which probably is okay by local standard, but not for travelers who want to get started early (7:30 is the norm almost everywhere). So if you want food early, you are better off going out and searching.||The spread was still getting laid when we finished at 9:00, fair options, but again it took 4 reminders and 20 minutes to get our coffee. The person incharge of F&B made some lame excuse that it takes time in the morning.||Overall? okay, probably will not choose this option if I am traveling that...