Hotel Le Kingston — Hotel in Punjab

I, along with my friends, stayed at Le Kingston in January for a friend’s marriage. Calling our experience at Le Kingston the worst ever would be an understatement. Pathankot is a small city and there aren’t many hotels. But the kinds of services at Le Kingston are way below the average standards, especially if you consider the money you pay. It’s wise not to expect ANYONE to attend to you if you reach at wee hours in the morning as me and my friends did. We reached the hotel around 6 am and went to the reception to find no one there. There was a person sleeping on the floor and on telling him about our advance booking of the rooms, he went inside and never came back. After waiting for 15 minutes, we literally had to shout at the reception so that somebody could hear us and attend to us. It wasn’t before 20-25 minutes when we saw a face! We were then given the keys to our rooms. Taking a sigh of relief, we entered the room, only to find stinking bedsheets and stinking bathrooms. The toilets, I assume, were never cleaned, or so it looked! The buckets and mugs were dirty. The TV was there, but didn’t work. We could not get it working even after raising a complaint. We weren’t expecting luxury services ofcourse, but the least that we expected was cleanliness and a little professionalism. During the 2 days that we stayed there, we just wanted our stay there to get over. The smallest of services like getting a bottle of mineral water every day will cost you innumerable trips to the reception. By the time we had to vacate the rooms (after 2 days of stay), most of the guests had left and the hotel staff was taking off the decorations. And they put some random music on loudspeakers, not caring that there were some people still in the hotel. Do NOT spend a penny for staying in this hotel if you expect even an...

I was there for A meeting and it's taken about 2 hours and I spent 30 minutes more to get exect information I needed to make a review,as I experienced there was an Air conditioned Hall for meeting and Other function like marriages,birthday parties,Another ceremonies and it has the capacity to accomodate 250 people approx. , I noticed That The Air-conditioning was well in the Hall and it was full of ceiling lights those were working perfectly ,There was full arrangements of Sound System and space for Dancing That Hall is in the Basement of Hotel and outside of this hall on the ground floor I found a lawn to enjoy open parties,everything was in perfect condition,Good Arrangements of light Everywhere in the premises of Entire Hotel,Good space for parking , Good Cleanliness all Around and found it that it Has Good Appearance on that location. My best wishes to Management for their prosperous...

I was travelling with extended family and had booked le Kingston through travelguru.com When we arrived, the hotel had no record of our booking. The rooms had TV , which did not work. Airconditioners were noisy, and remotes were missing. The fans had no regulators and worked only on 1 speed, the highest, like a whirl wind. The home page of the the hotel on travelguru states' Also offers Complementary breakfast and 24 hours electricity". However, the owner Mr. Gurpinder Sohal said they do not offer Complementary breakfast for rooms booked through travelguru. I called travelguru, and the supervisor said the word 'ALSO' is mentioned so it is the hotels discretion to offer complementary breakfast or not. mr. Sohal then said he would offer 50% discount on food to compensate our bad experience. However, during checkout, he was absent and the staff had no instruction so charged full cost. Highly...