I had an awful experience at this hotel, and it was nothing like what was shown on Goibibo. Despite informing the staff about our late arrival, my wife and I were left waiting outside the hotel around 1 AM with no assistance or communication from them. The staff was unfriendly and unprofessional.
The listing mentioned complimentary breakfast, but the staff denied having any breakfast service, which was incredibly frustrating. To make things worse, the hotel name on Goibibo was different from the actual hotel name, adding confusion.
The room itself was poorly maintained – even the bathroom was not cleaned properly, which was very unhygienic and unpleasant. This was honestly the worst experience I’ve had at any hotel, and I would strongly advise others to...
Read moreAfter 7 days of advance payment & 3 times confirmation on the phone, this hotel has not given me accommodation when I reach there with my family (wife & 2 daughters) even though I was waiting on the roadside after 20hrs driving from Pune to Udaipur at night 1.30AM by saying that the electricity issue happened but he has sleeping in AC room there.
Not even Oyo helped me there at midnight & I have still not received the refund. And the height after my complaint to Oyo the hotel is saying I have done the check-in there, it's different to think that I proof Oyo my check-in in the different hotel which was done at runtime with the higher price & non-ac room.
There are a lot of good reviews there about this hotel but I still decide...
Read moreExtremely bad and dirty rooms. The kind of images shown in picture is fake and the staff is very ignorant. The bed linen were all dirty, the tv doesn't work, no clean drinking water, no amenities provided in room and the ac either kept switching off or spitting ice. We booked two rooms and both were same. Having being travelled with one's parents, this was an extremely bad experience for them in particular....
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