HOTEL SHRIPRIYA NATHDWARA — Hotel in Rajasthan

Complaint Regarding Hotel Booking at Crimson Park Shripriya Hotel, Nathdwara||Respected Sir ,|| Good Morning||I am Sanjay Thareja, a Fellow Chartered Accountant (FCA) with extensive experience and multiple certifications in the fields of finance, taxation, and auditing. My qualifications include a Diploma in Information & System Audit (I.C.A.I), certifications in Forensic Accounting, Fraud Detection, and Concurrent Auditing, as well as expertise in GST compliance and advanced GST practices.||I am also a member of several esteemed committees, including the GST & MSME Committee and the District Level Public Grievance GST Committee, and have served in various capacities within the ICAI, including the Public Relations Committee of NIRC. My work has been recognized with awards such as the Service Excellence Award by HDFC Bank Ltd (North Zone) and the Super Achiever Award from Red Cross RIIT & SBS Group, Rohtak, Haryana. I am P.President of Income Tax Bar Association ||I am writing to formally bring to your attention an issue concerning my stay at Crimson Park Shripriya Hotel, Nathdwara, during my holy trip with my family on 30th November and 1st December 2024. I had booked and paid for two nights for the specified dates.||Due to an unforeseen emergency, I had to return home on the morning of 1st December, and I could not avail the services booked for that day, including breakfast and dinner. I requested a refund for the unused services from the reception, but my request was refused, citing the hotel’s policy of non-refundable payments.||I respectfully request you to check such type of policy. While I understand that policies are necessary, exceptional situations like mine should be handled with flexibility to maintain goodwill. Refusing refunds in such cases not only reflects poorly on the hotel's reputation but also affects the image of the holy town of Nathdwara.||Unfortunately, the experience did not meet the expectations set by Hotel .||1. No Hot Water available in rooms ||2. No Drinking water was there ||3. No Buffet Dinner was there on 30th Nov||Details of my booking are as follows:||• Guest Name: Sanjay Thareja||• Booking Reference Number: 21308 Bill No||• Stay Dates: 30th November 2024 to 1st December 2024||I kindly request you to reconsider my case and issue instruction to Hotel to process a refund for the unused services as early as possible. ||Please contact me at 9215312001 or Sanjay_thareja@hotmail.com to discuss this matter further. I look forward to your response at the earliest convenience.||Thank you for your understanding, and I hope for a positive resolution to this matter.||Yours sincerely,||FCA...

Are u planning to visit shrinathji and want to stay at some nice hotel with family or friends by having expectation of a pleasant stay? Beware! Nd Don't even think about choosing "Crimson park" aka Hotel shri priya for your stay.! If you are impressed with the outer ambience, then trust me you are totally wrong and you will definitely regret if you choose to stay here. let me explain the reasons why you shouldn't prefer to stay at Crimpson:

1. 1st and the formost - staff not so supportive staff. They behave very rudely with customers . especially the care taker/receptionist- "Vikram singh" He has no manners talking with the customers. They didnt even have any courtesy to carry your luggage or provide any help.
2. ZERO MAINTAINANECE- DON'T BOTHER ABOUT THE ROOM SERVICE. NO room service at all. No amenities. Even the buckets and mug in bathroom were too dirty. Upon asking for new bucket they told that all the buckets in similar condition since the owner didn't provide maintenance money
3. amenitiesTV was not working. ketlle was malfunctioning. AC was working but to add on our unfortunity remote was nit available
4. cleanliness and hygiene people cant even imagine. When we checked in to our room we saw dead insect/ cockroaches on the bed and floor!! You can check the screenshots. Room was stinking. Curtains were dirty . Bathroom was filled with mosquitoes.
5. Location - ok ok but far from temple. Need to go thorugh shuttle and ppl someone can fool you for the price. It takes approx 20-100 per person to visit to the temple through shuttle. There is no other option though if you dnt have your own car or vehicle.

Overall, DNT PREFER TO STAY AT HOTEL CRIMSON if you dont want to totally spoil your mood as well as your precious journey . A BIG NO to...

Hi I travelled in this Hotel last week in Jan and it was a nightmare. I took 1 room with 3 Bed Room and 1 Extra Bed. It was very cold in Jan and when I asked hotel to send blower in room I was shocked that they don’t provide blower. As we were having 4 people , 1 double bed 1 single bed & 1 Extra bed. Since they did not provide blower I asked them to send 2 extra quilts but again they provided only 1 extra quilt. I need to literally make hot talk to get second extra quilt. On second day in morning it was again a shocker that hot water was stopped in between cold water started. Again I asked how come this ? They did some thing technical and started hot water again. I met one more guest and same incident happened with them also. Then when I went to take breakfast quantity of eatables are very less and it finished quickly and I was waiting for replenishment but long wait , cutlet was not available , Jalebi was cold , when I asked why it is taking so long they told they get Jalebi from outside. It was seriously nightmare , they charge more than 6 k but service is pathetic. The best thing is the location of Hotel & their front view by which I was attracted to this hotel and made reservation. Very Poor...