Rang Mahal Jaisalmer — Hotel in Rajasthan

I recently stayed at this property and found multiple reasons to give them 1 star!

General manager’s behaviour was very rude and he was super arrogant. He is very intrusive and keeps walking around people. He came up to me and told me something that really pissed me off and ruined my vibe for the stay!

ROOMS: The rooms are okay, not that fancy but manageable. In room services were quick. I have seen better in 3 stars.

WORST FOOD EVER: The food really sucks here, in the night buffet they don’t serve the items hot, they are all cold and for the roti’s the service is super slow, so only quick option left was rice for use, every day the food was served cold, no taste, the soup really sucks, the sabzi doesn't taste up to the mark. Even the breakfast is so bad in the morning. A quick suggestion here that if you want to have some good food go to “Shree ji” restaurant in the city, the food is super amazing and you will love the taste of authentic food.

FRIENDLY STAFF: Friendly staff and the owner was helping my sister how to swim, he was very generous, very informative about things around him.

Ambience: The ambience is good, I love the vibe of the property but the gym area and the equipment is poorly managed.

Suggestion: In short the experience was poor enough to rate them 1 star, they can really work on the service and quality of food plus the GM’s behaviour sucks real big time, in the field of hospitality they should hire someone professional and soft spoken so that the guest can enjoy the stay. I guess the brand like marriott comes with the same price and one should go for them as they hire professional people from hospitality background and they are professional enough to give them...

Our stay here was absolutely excellent! The rooms were spacious, spotless, and beautifully maintained. From our room, we had a lovely view of the backyard where cultural performances were held every evening — folk songs, traditional dances, and a lively atmosphere that made the experience even more memorable.

The staff and people were incredibly sweet and welcoming. The food was outstanding — we had three meals here, and each one was so delicious that we couldn’t stop ourselves from overindulging every time! Each meal cost over ₹5,000, and it was worth every bit. The chefs and the manager personally came over to greet us and ask for our feedback, which felt genuinely thoughtful.

What stood out most was the attentiveness of the staff — they seemed to anticipate what we needed even before we asked. One small mix-up happened when we were served brownies that turned out to contain eggs (after being told they were eggless). The team immediately apologised, replaced them with complimentary banana cakes, and even made one of our main course dishes complimentary. To top it all off, the next morning, they specially prepared eggless brownies just for us!

Overall, an incredible experience filled with warmth, hospitality, and amazing food. Highly, highly...

Beautiful hotel, excellent rooms and good value for money. We have stayed twice here and havent been disappointed yet at all. Once we had stayed in the suite and once had two double rooms which were adjoining and interconncted. The kids loved the rooms with interconnection and could easily do to and fro between the rooms.

The breakfast spread is quite diverse and caters to all tastes - south indian, north indian, local, continental, eggs, fruits etc.

One disappointment: During our previous stay, they offered the MAP plan and used to arrange dinner buffet in courtyard with bonfire and local folk entertainment. This has now been discontinued. They still have local entertainment and bonfire in courtyard but you are expected to pay and order a la carte from restaurant. We rather preferred to have dinner in city and enjoy local tastes.

During peak dec 2018 season we paid 7K +taxes (aporox 8.3k) for a double room per night. Dont go by online rates shown since Agora showed double room at 18k per night. Both the times we hadnt pre-booked and found accommodation at good rate easily at Rangmahal inspite of peak...