Casa Oro — Malwa Kitchen — Hotel in Ujjain

My visit to Ujjain, especially for experiencing the grandeur of Mahakaleshwar during the New Year, was made all the more memorable thanks to my stay at Casa Oro - Malwa Kitchen. Nestled in the vibrant city of Ujjain, MP, this hotel provided the perfect base for my holiday adventures.

As I walked into Casa Oro, I was immediately struck by the friendly and efficient service. The staff was exceptionally welcoming, setting the tone for a fantastic stay. Their helpfulness and attention to detail were consistent throughout my visit, making me feel valued and well-cared for.

The room I stayed in was a delightful surprise. It was not just clean and comfortable but also well-equipped with all the necessary amenities, ensuring a hassle-free and relaxing stay. The peaceful ambiance of the room was a welcome retreat after the day's excursions to Mahakaleshwar.

Dining at the hotel's restaurant, Malwa Kitchen, was an experience in itself. The food was absolutely delightful, combining great taste with affordability. It was the perfect way to indulge in some local flavors without leaving the comfort of the hotel.

Speaking of value, I found the entire experience at Casa Oro to be worth every penny. The combination of excellent facilities, superb service, and a welcoming atmosphere provided great value for money, especially during the bustling New Year period.

A particular incident that stands out was the staff's eagerness to ensure our comfort during the busy New Year festivities. Their recommendations and assistance in navigating the celebrations in Ujjain and Mahakaleshwar were invaluable and greatly appreciated.

In summary, Casa Oro - Malwa Kitchen is more than just a place to stay; it's a gateway to experiencing the heart and soul of Ujjain and its surroundings. Whether you're visiting for Mahakaleshwar or just passing through, this hotel is a perfect choice for anyone seeking comfort, quality, and a touch of local hospitality. I wholeheartedly recommend it and look forward to returning...

I recently had an extremely unpleasant stay at this hotel, and I feel compelled to share my experience to warn potential visitors. Here's a detailed account of the issues I faced:

Terrible Management: The manager is utterly unprofessional, lacking basic literacy and communication skills. He talks like a villager, always ready to pick a fight, and his aggressive demeanor makes for a very uncomfortable stay.

Overpriced and Restrictive: The cost of staying at this hotel is exorbitantly high, and to make matters worse, they have a ridiculous policy that forbids ordering food from outside. You are forced to eat at their restaurant, which is both inconvenient and costly. Not being able to enjoy a meal in the comfort of your own room from an outside source is simply unacceptable.

Remote and Inconvenient Location: The hotel is situated far from Ujjain city, practically in the middle of nowhere, surrounded by jungle. This remote location adds to the inconvenience and makes commuting to and from the city a hassle.

Rude and Untrained Staff: The staff, particularly the manager, are incredibly rude and unprofessional. His voice is irritating and grates on you every time he speaks. Moreover, he has the audacity to ask guests to clean their own rooms – a request that is both laughable and infuriating.

No Respect for Guests: The manager and staff have no manners, especially when interacting with female guests. Their disrespectful and boorish behavior is completely unacceptable and creates a hostile environment.

In summary, this hotel is an absolute nightmare. The poor management, restrictive policies, remote location, and rude staff make it a place to avoid at all costs. Save yourself the trouble and find a more hospitable and professionally run establishment...

This restaurant is a solid choice for those looking to host a party or gathering. The space is generous, providing a lively and accommodating atmosphere for groups to celebrate comfortably. Whether it's a casual get-together or a special occasion, the venue creates an enjoyable setting that enhances the experience.

The food selection is another highlight, offering a diverse range of options that cater to different preferences. Whether you're craving classic favorites or something more unique, the menu has plenty to explore, making it easy to find something satisfying for everyone in your party. The taste and presentation of the dishes add to the overall appeal, ensuring that guests enjoy their meals along with the celebration.

However, while the restaurant excels in space and food variety, hygiene needs more attention. Cleanliness is an essential part of a good dining experience, and in this aspect, there is room for improvement. A stronger focus on hygiene would significantly enhance the overall appeal of the restaurant, making it not just a good option for parties, but an outstanding one.

With a little more emphasis on cleanliness, this restaurant could become a top destination for both food lovers and those looking to host...