FabExpress The Gayatri Palace — Hotel in Uttar Pradesh

I had booked a room in FabExpress Gayatri palace through fab hotels mobile application. I have already stayed in Fab hotels before and my friends have also given good reviews about them.. I had good experiences everywhere else like Ahmedabad, Indore, Hyderabad. But in Lucknow, this place in no way matched upto my expectations. Fab Hotels have a certain standard and reputation and this hotel was really bad.

The staff was unprofessional, people from staff were often hanging out at the reception. When I entered the room, I could see a layer of dust everywhere, on the table, side table, almirah everywhere. No toiletries were provided. Bathroom was unclean and water was clogging randomly. The basin tap was broken. Even when I asked them to clean the bathroom the next day, the just mopped it with the same mop they used for gallery, and mopped the room also with the same mop. Imagine the intensity of dirt and germs.

P.S. I am not expecting a 5 star treatment and facility, but I just wanted a budget, decent, clean room where I could feel safe. But it didn't happen. If I could I would rate...

Gayatri palace is very nice hotel to stay with super amazing rooms and views their staff were also Very corporative and nice but the only thing is location of this hotel is little far away from the main City Lucknow to rome around other wise hotel is great with amzing food taste of foods is delicious must book your stay there...

Worst hotel... don't book the hotel its not as shown in picture... and staffs are not well mannered.... service is poor no one will respond if you need anything.... Staffs will treat like boss they will not listen to what you say... my humble request please don't book the...