Gitanjali Hotel — Hotel in Uttar Pradesh

Hi

The room sizes are small but since it’s a new property it is in general clean. The overall experience was not very good and will not recommend any one to stay here due to following reasons.

Rude behaviour of owner, we had stayed for 2 days and on the last day the owner started calling and shouting to check out way before checkout time. Was staying with my family and he was shouting like road side goons, I tried reasoning with him but he had completely lost it and continued saying horrible things continuously. Not at all a pleasant experience

Service levels were overall slow. Order something to eat and it would reach not earlier than 40-50 minutes.

In MakeMyTrip it was mentioned that smoking is not allowed in property yet very bad smell of smoke...

Guests can avail of on site car hire, taxi and airport transportation services. An elevator/lift is available for the ones in need. Well maintained modern rooms are featuring trendy decor and an inviting ambience. Power backup is available at the property for sudden power outage. The property provides electric charges, electrical adapters, and intercom and a safe. Guests arriving with personal vehicle can avail of parking, free of cost. For a hassle free stay, the property provides facilities such as an intercom, power backup and dry cleaning services. Ensuring comfort, amenities such as luggage storage, wake-up call and doctor on call can...

I had done a bulk booking in this hotel for my family stay but at the time of payment the owner "Mr. Jaiswal" was so rude. At the time of booking he was so cool and polite but while doing a checkout his behaviour got changed. Disappointed ☹️

Pros: Hotel is good. Rooms are clean.

Cons: Adding extra charge at the time of checkout. Not happy with the staff. No...