Hotel Neelkanth — Hotel in Uttar Pradesh

I recently stayed at Neelkanth Hotel and unfortunately, my experience was far from satisfactory. The primary issues I encountered during my stay were related to the non-functioning air conditioning and geyser, coupled with the unhelpful and rude behavior of the staff.

Despite notifying the staff about the malfunctioning AC and geyser, there was a lack of urgency in addressing these basic amenities. Not having a working AC made the room uncomfortable, especially during the hot weather, and the non-functional geyser disrupted my daily routine and comfort.

Moreover, the attitude of the staff was disappointing. Instead of showing empathy and willingness to assist, they were dismissive and uncooperative. Their lack of concern for the inconvenience caused added to the overall dissatisfaction of my stay.

I believe that a hotel’s reputation is built not just on the facilities it offers but also on the quality of customer service provided. In this regard, Neelkanth Hotel fell short of expectations. I strongly urge the management to take proactive measures to ensure that such issues are promptly addressed and that the staff is trained to handle customer concerns with professionalism and courtesy.

Unfortunately, due to these negative experiences, I cannot recommend Neelkanth Hotel to others until improvements are made in both facility maintenance and...

HOTEL DATE I STAYED: 14-03-2024 TO 15-03-2024

I recently had the opportunity to stay at Neelkanth Hotel and wanted to share my feedback regarding my experience.

Overall, my stay at Neelkanth Hotel was disappointing due to several issues I encountered. Firstly, there was a sudden breakdown of both the air conditioning (AC) unit and the geyser during my stay. This led to discomfort and inconvenience, especially considering the weather conditions and my daily routine.

Furthermore, I was promised breakfast as part of my booking, but upon arrival, I was informed that breakfast was not included in my package. This discrepancy between the booking terms and the actual services provided was disheartening and felt like a manipulation of services.

Moreover, despite the AC and geyser breakdowns, I did not receive any form of compensation or resolution from the hotel. This lack of responsiveness and customer care further added to my disappointment.

I believe that Neelkanth Hotel has the potential to offer a great experience to its guests, but improvements are needed in terms of transparency, service quality, and responsiveness to guest concerns.

I hope that this feedback is taken into consideration for future improvements at Neelkanth Hotel. I look forward to seeing positive changes that will enhance the...

I am writing to express my disappointment and frustration regarding my recent stay at Neelkanth Hotel. When I initially booked my reservation, breakfast was included in the package. However, upon arrival, I was informed that breakfast was not part of my booking, contradicting the initial agreement.

This sudden change in the terms of my reservation felt like a manipulation of services, as I specifically chose Neelkanth Hotel based on the amenities, including breakfast, that were promised during the booking process. This discrepancy not only led to inconvenience but also a sense of mistrust regarding the hotel’s transparency and integrity.

As a guest, I value honesty and clarity in the services provided by hospitality establishments. Such discrepancies not only affect the overall experience but also tarnish the reputation of the hotel. I urge the management of Neelkanth Hotel to review their booking procedures and ensure that promises made during bookings are upheld without manipulation or ambiguity.

While I understand that mistakes can happen, it is crucial for Neelkanth Hotel to rectify such issues promptly and ensure that future guests do not face similar disappointments. I hope that this feedback is taken constructively to improve the booking process and uphold the...