OYO 18501 The Palms Resort — Hotel in Uttar Pradesh

Dear travellers, you don't choose this resort for staying in prayagraj, the worst staff's, and they behave like rowdy, they are not human beings. I think they are animals.pls, don't stay there. I have the experience, It is not a hotel, it is a function hall. I booked my room through oyo apps. when I reached there they provided one hall, not a room, they asked me to pay the cash at the reception by hand. instead, I wish to pay the amount through online using the oyo apps. when they realised that I had made the transaction through Oyo, they started scolding and abusing us. they are saying that they have some problems with oyo. that's why anyone doesn't pay through Oyo. and if we make payment through Oyo we may get some discount. but they didn't like it, they want to collect the full amount from the travellers.pls, don't...

Today I booked the property through oyo app , after the confirmation i reached the resort, the manager not willing to give the room which I was booked they want Rs 1500 for get that room , they are telling my booking amount is lower their base amount. I called to oyo customer care but they are also helpless because due to the hotel policies u need pay whatever the amount asked by the hotel person. It's very unfair from Oyo side. I don't ever suggest anyone to take this hotel through oyo app, also the property is not good for stay. It's very old building, don't believe the pictures on...

Don't get misguided by their rating, it is completely fake or bought rating. This is not a hotel and is a marriage hall. Their staffs are very rude. We had confirmed booking, even after that they didn't kept the room ready. They made us to wait 45 mins and after that told their staff to make it ready. On raising question on this they said we will not give room to you. So if you don't want to ruin your stay in Prayagraj, then never ever, I repeat, never ever...