RedDoorz @ Hotel Anda Pematang Siantar — Hotel in City of Pematang Siantar

The room itself was clean though the mattresses left something to be desired however we were in the room 3 minutes and the noise from upstairs reverberate through the room and walls the noise was so intense I couldn't concentrate. We went to complain and they offered us another room but almost wanted double the price we orinaganally paid then when we said we will cancel (we had been in the room 10minutes) they wanted 25% of our room price. The noise of the karaoke continued to 2am - never again will I stay here or recommend this hotel. They were not...

I stayed at Anda hotel on Saturday night. No sleep at all until 5 am. The discotiqur on 4th floor's noise is really annoyed.||Complaint was made to receiptionist but no action at all.||This hotel shouldn't accept any staying hotel at all on Saturday night.||They accept guests' money but don't care at all of guests felling with no rest during entire night..||||Will never...

the hotel room clean and the staff are polite and responsive to guest needs.

too bad the karaoke next to the hotel (same ownershp) is annoying and the sound disturbed our sleep for 3 nights. Had complained to the hotel staffs every nite and the next morning but seems no action, just apologize for the...