Based on recent reviews, here is a breakdown of what to expect when staying at Hawai Resort Family Suites Anyer, focusing on what's important for families.||||Overall Impression:||||Hawai Resort Family Suites is generally considered a good option for a family vacation, especially for those looking for a hotel with a private beach and a variety of facilities.||||Many guests appreciate the spacious family suites, which often include a kitchenette with cooking equipment, making it convenient for families with children.||||The resort is described as "old but still comfortable," suggesting that while it may not be the newest, it is well-maintained and offers good value for the price.||||Key Strengths for Families:||||Private Beach: A significant highlight for many visitors. The beach is noted to have a barrier, making the waves calmer and safer for children to swim and play.||||Waterpark & Pools: The resort features a waterpark and multiple swimming pools, which are a huge draw for kids. There are specific kids' pools, and some reviews mention water slides.||||Family-Friendly Amenities: The family suites are well-equipped with a separate living area and a kitchen, which is a major convenience.||||Kids' Club: The resort offers a kids' club, which some guests mention as being one of the best in Java, with activities like Hula School and cooking classes.||||Activities: Beyond the pools and beach, the resort offers a range of activities, including mini-golf, a game room, and a tennis court. Some water sports like canoeing, snorkeling, and windsurfing are also available.||||Staff: Many reviews praise the staff for being friendly, helpful, and accommodating.||||Common Concerns and Areas for Improvement:||||Cleanliness: This is a recurring issue in several reviews. Guests have reported issues with the cleanliness of the rooms, specifically mentioning dirty bed sheets, pillowcases, and towels.||||Maintenance: Some reviews point to a need for facility improvements. Specific issues mentioned include a lack of working water heaters and general wear and tear.||||Dining: While some reviews are positive about the food, others mention that the breakfast for weekday guests is not a buffet, which some found to be less value for money.||||Parking: There are different parking options, and some guests were surprised by a parking fee of Rp 100,000 for parking inside the hotel, while free parking is available across the street.||||In Summary:||||Hawai Resort Family Suites Anyer is a popular choice for families due to its excellent on-site facilities like the private beach, waterpark, and a variety of activities. The spacious family suites with kitchenettes are a big plus. However, be aware of potential issues with room cleanliness and maintenance, as these are mentioned frequently in...
Read moreWe chose this hotel because I watched a youtube channel that said this was a good, very spacious hotel. Checked in & out was smooth, the room however was quite limited, not very spacious as the youtube channel reviewed. They provide toiletries, cooking tools (gas stove, pans, pots, plates, spoon, forks and even knives) things that you need if you want to cook. THere was no mineral water in bottles, but they provide you a water dispenser, fridge was available too. no electric kettle, we tried to boiled some water using the gas stove and it took almost an hour. the room floor felt dirty eventhough after I asked the housekeeping to cleaned it up. THe bathroom, was small, you should be extra carefully when you walked in because the floor were the kind that get very slippery when wet. after a shower, the water would get puddled in the door area. and it got leaked out to the room. Breakfast, was okay, they provide bread and jams, egg station, cereals, fruits, Indonesian food. You will have your breakfast with a view. The resto is facing the beach. that actually the extra credit for this hotel. they are so close to the beach, they even have private beach. They also have some big pools, kids will love it here. If you drive here, the parking were separated from the hotel area, it was located accross the hotel, no worries the hotel will help you to park or take your car from the parking area. However, if you want to park in front of the hotel you have to pay Rp.100.000,- but free of charge if you park ...
Read moreI recently stayed at this hotel and had a mixed experience. The hotel's location is fantastic, offering stunning ocean views and even a private beach.
However, there were a few issues that affected my overall experience. The check-in process was quite slow; we had to wait more than 24 hours to receive confirmation from the hotel and had to follow up ourselves.
The rooms provided the necessary comfort, but there were no blankets available. While the beach is hot, the air conditioning in the hotel was very cold, making blankets a necessity.
What made our stay uncomfortable was the cleanliness. It was unclear if the rooms were properly cleaned. The cooking utensils provided were inappropriate, and we found a moldy and smelly cake in the microwave. The most concerning issue was discovering a large rat in our room.
Additionally, while the hotel offers free parking, it is located far from the main building and is very dark. If you prefer to park closer to the lobby, there is an additional charge
Overall, despite these challenges, this hotel has a lot of potential. I hope to see improvements in cleanliness and customer service on...
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