Rijasa Agung Resort Villas — Hotel in Pulau Bali

Bali has a lot of beautiful hotels from the rice fields of Ubud, to the beaches of Nusa Dua, the cliffs of Ulawatu to the busy streets of Kuta. I've been to Bali 3x and tried 4 hotels and by far this is the best hotel I've booked and lucky we did. It exceeded our expectations way beyond we can imagine. We went off season in early December so the hotel is not fully booked. We felt it's our own private villa - the privacy is spot on. The hotel is about 20 mins from Ubud Center and 1.5 hrs from Denpasar. The price is really affordable for our standard room at just 80 SGD per night plus breakfast. We took a private car going to hotel and coming back we took the hotel's free shuttle service from Ubud Palace. The lobby is amazing - spacious, clean, and refreshing. The hotel's décor is Balinese with a touch of European design. The yellowish white marbles were very shiny and elegant. They even have a Grand Piano which I tried and a Balinese Gembalan. The lobby itself has an amazing view of the jungle and the river Ayung that runs through it. The check in is fast and quick and we got amazing Pineapple fruit juice and cold towels provided to refresh us. We were booked in the 1F just right from the lobby and our room is standard with a King size bed and free breakfast. The room is ginormous - feels like an apartment. Like the whole hotel, the decor is Balinese/European inspired and the floors are made of marble. I really love the Balinese woman painting in our room. As you enter the cabinets to your left has a safety lock and slippers are provided. The mini bar has coffee/tea/complimentary bottled water provided and it has mini ref. To your right stands the might toilet which has tub, toilet and sink and it is massive. Toiletries are also provided and i really love their frangant soap. The tub, which is very big/clean and easy to fill-up water and toilet bowl has divider. The water pressure is really strong. The TV is placed in a cabinet and it has both local and cable channels. The wi-fi is really fast compared to other hotels I've stayed in Bali. The study table is really posh and elegant specially that lovely lamp shade. The King size bed is really clean, comfortable, soft and relaxing - 4 pillows provided and it has power outlets and lampshades on both sides. White/Yellow Plumeria Rubra which is really very fragrant. Situated beside the bed there is also a chair and side table and complimentary fruit basket provided on our first day. To top it off the balcony really seals the deal - a complete bird's eye panoramic view of the Ubud rainforest and the River Ayung, Bali's longest river that flows throught it. There is a river rafting actvity on this river and I could see the rafts and the cheering tourists on it - really unique experience. An abundance of birds are also endlessly flying through this forest. The pool is really the crown of this hotel. There are 2 public pools - the main one on the dining area which is the biggest and has fan shape and the one below it which is square shape. The main pool has the most outstanding view of the forest and the river below it but the bottom one is also equally unique on its own - we tried both. The private villas with pool are also visible from the top floor and both have panoramic views of the forest. Our breakfast is ala carte set and you could choose between American, Continental and Indonesian. It comes with appetizer, fruits, bread, juice and coffee/tea. I tried American and Indonesian and both are equally satisfying and delicious. To top it all off, the staff are really amazing - they made our stay really memorable and special - we felt that we own this place. If I ever go back to Bali, I wouldn't have any other second choice where to stay but I will surely be back at this lush, beautiful, romantic, relaxing and memorable hotel called...

Pro: I absolutely love my stay in Rijasa. The staff are really courteous and great. The room is so amazing!! Very clean, huge and luxurious. The balcony is huge, and there is a comfortable gazebo in balcony for you to relax while enjoying the view. The infinity pool is amazing, overlooking lush forest and ayung river. Staying here is the highlight of my trip. Bed is bery comfortable. Hotel is very quiet and peaceful The hotel is 30 min drive away from the main attractions in Ubud, but there is a free on demand shuttle service to take you around. I stayed during a low season, so it is easy to get the shuttle anytime i want. But during high season it might not be easy.

Con: There is no jacuzzi in all rooms anymore, replaced by gazebo. I was disappointed as i was not aware of this. A lot of reviews in this hotel mentioned jacuzzi. There is no amenities around the hotel. No restaurant, no shops, nothing. The restaurant allow smoking in all areas. It is a nightmare for non smokers. The food preparation in hotel restaurant is very slow. Wait can be over 1 hour. There is no sunbed around the pool, and the pool is too deep at 2 metres. And there is not lifesaving floatation device. Isn't this a safety...

I made a reservation for 90 minute massage for my husband and I. But therapists finished the massage in 80 minutes. I therefore reported it to the front desk immediately. However, Yoga, a front desk staff, ask me to pay in full even if the therapists did not provide the full 90 minute service. |In addition, his attitude was horrible. He first blamed us for being late. I refuted that I went to the spa room 30 minutes before the scheduled appointment and the therapists came to the spa 8 minutes before the treatment time. Then he said the massage started at 4:02 pm according the clock in the spa room and finished at 5:30 pm according to my cellular phone so that there was no problem. The problem is that the clock in the spa room runs behind. He should not calculate the duration based on two different clocks particularly when one of the clocks runs late. And he kept making excuses for 40 minutes or so and we had to spend our precious time on the day of departure arguing with him.|The manager was nice and upgraded our room. I therefore had a good impression on this resort until it happened. But not all the staffs are as nice as the manager. I do not know whether I...