RedDoorz Syariah Plus @ Perintis Guesthouse Tasikmalaya — Hotel in Tasikmalaya

So, there was a miscommunication.

My sister booked a room for our family (5 persons) back in February. On the D-day, we found out that the place was under renovation (the family room) so we couldn't check in. There was no notification whatsoever, we just didn't get notified (idk whether it was bcs the owner forgot to cancel our booking or other reasons). We were in a hurry to get another place to stay (we had to check in early because 3 of us had to work in the morning).

During the confusion, we found another place to stay nearby (OYO Siliwangi Guest House), and my sister managed to get help from the CS to cancel the booking and get her money back. It was pretty easy process to do so don't worry if you ever experience this kind of thing in the future.

The owner was pretty nice too, she was willing to help with the refund. It was just sad that the family area was being renovated at that time... it was pretty hectic but everything ended well. That was all...

Jangan ada yang mau kesini gaes, kronologis tanggal 12 Agustus dan 13 Agustus. Chek in tgl 12 Agustus di jam 8 malam sendirian, kemudianhabislah batas checkout sblm jam 12 siang tgl 13, nah lalu krna ada janji tamu personal saya, akhirnya sy pilih kamar lg di jam 12 siang tsb, langsung deh saya bayar cash. Nah sblm di saya memilih, tentunya saya tanya tanya dulu ke Resepsionis dong, ( soalnya aku tkt ga jadi nginep) kata si resepsionis di hari selasa tgl 12 itu mereka jelaskan ( klo pembatalan jam 3 sore maka denda 50%, atau uang yg kembali hanya 50% sj, klo d jam 17, uang akan hangus, nah saya itu di jam 4 mau Chekoutt, krn dlm hati (wah lumayan msh ada kembalian) brrti klo sy Chekoutt kurang lebih ada kembalian sekitar 50%, misal harga 200k/kamar maka uang kmbali 100rb, sbagai bentuk toleransi. Dan trnyata pegawai nya ga mau tau tuh... Ga ada toleransi bgt, beda sama yg d ucapkan. Pokoknya sistem ke gini, di jamin sbntr lagi...

Ada harga ada rupa Tapi dengan harga sekitaran 140 rbuan saat weekday saya sering dapat penginapan dengan kualitas yang lebih baik

Minus -Kamar sempit -Pengelola seperti tidak niat memberikan pelayanan maksimal menata ruangan karena setup box untuk tv tergantung begitu saja ditahan kabel antena 🤣 -Kran untuk wudhu dll patah -Resepsionis nya kurang ramah itu yang cowok cembetut aja

Plus -Tempat sisi jalan raya mudah di temukan -ac dingin merk panasonic coy.. -disekitaran hotel banyak penjual makanan -parkir nya luas tapi bagian lantai masih tertutup pasir kerikil jadi kalau barang ada yang jatuh langsung kotor..alamak..

Semoga kedepan nya...