Meltar Boutique Hotel — Hotel in Asiago

There are many positive things to say about the Meltar but the most outstanding one is the staff... they are so friendly, helpful, polite and professional. They showed us where everything was, how everything worked in the Spa and just couldn't do enough for us. The Spa was wonderful; very peaceful and restful. Plenty of towels and a variety of infusion teas and when they'd run out of my favourite flavour, a member of staff managed to find a couple more. The Spa staff were so calm, friendly and helpful. Sitting in the outdoor jacuzzi surrounded by beautiful snow covered mountains was amazing. The hotel receptionist was outstanding; very professional, helpful and friendly and gave us good directions for car parking in Venice (about 1hr 40 minutes away by car) and other good advice. We had 2 meals in the hotel (in addition to the lovely breakfasts) and they were wonderful. The chef chatted to us about what we'd like to eat and then cooked it fresh for us with delicious local ingredients! The same with the breakfasts! The waiters were really helpful, friendly and professional. On our wedding anniversary, the hotel staff gave us a lovely gift of toiletries and everyone congratulated us. All the staff were friendly without being intrusive. The rooms were cleaned to a very high standard and the suite we had was a great size, had a large bed, table, lounge chairs, fantastic bath and facilities... and magnificent views from both juliet balconies! There were lots of lovely lounges to sit and relax in dotted around the hotel. As you can probably tell, we loved it! We will definitely be going back and taking our 3 children and their partners! Thank you to all the staff for such a fantastic stay!...

There are many positive things to say about the Meltar but the most outstanding one is the staff... they are so friendly, helpful, polite and professional. They showed us where everything was, how everything worked in the Spa and just couldn't do enough for us. The Spa was wonderful; very peaceful and restful. Plenty of towels and a variety of infusion teas and when they'd run out of my favourite flavour, a member of staff managed to find a couple more. The Spa staff were so calm, friendly and helpful. Sitting in the outdoor jacuzzi surrounded by beautiful snow covered mountains was amazing. The hotel receptionist was outstanding; very professional, helpful and friendly and gave us good directions for car parking in Venice (about 1hr 40 minutes away by car) and other good advice. We had 2 meals in the hotel (in addition to the lovely breakfasts) and they were wonderful. The chef chatted to us about what we'd like to eat and then cooked it fresh for us with delicious local ingredients! The same with the breakfasts! The waiters were really helpful, friendly and professional. On our wedding anniversary, the hotel staff gave us a lovely gift of toiletries and everyone congratulated us. All the staff were friendly without being intrusive. The rooms were cleaned to a very high standard and the suite we had was a great size, had a large bed, table, lounge chairs, fantastic bath and facilities... and magnificent views from both juliet balconies! There were lots of lovely lounges to sit and relax in dotted around the hotel. As you can probably tell, we loved it! We will definitely be going back and taking our 3 children and their partners! Thank you to all the staff for such a fantastic stay!...

What a lovely, peaceful and relaxing place. This was my first visit to the spa. Me and my girlfriends spent the day redeeming the lovely massages given to us by our dear friend. I am Canadian/American living in Bassano and I was so impressed by the look and feel of the spa and overall structure. I was excited to know that a place this nice was so close to where i live. However, this place could be so much more if they learn one of the simple rules to running any business and that is customer service. Let me explain: 1. They allow more people into the spa then actual beds provided. 2. There is no one manning the relax area. There were dirty towels every where and I could not see where we could get clean fresh towels. 3. If and when a patron left the bed it was not cleaned nor made up immediately for the next guest to lie down. 4. When we left I was trying to purchase a gift for another one of my friends who was not with us that day and it was sooo painful. It was almost like they didn't want my money. Needless to say I was with a person who knew the spa manager and who is also a regular at the spa and we were still treated poorly. This place could be even better and more successful with repeat clients, word of mouth marketing based on the good experiences one gives their patrons if they just learn a little 101 in good old...