Hotel NH Caltagirone Villa San Mauro — Hotel in Caltagirone

Just got back from a 5 day stay at this hotel and will give my honest review after staying in many 3, 4 and 5 star hotels.|Pros|This hotel is beautiful and very rustic and authentically Scilian. It is slightly run down and certain areas could do with some work but the rooms are comfortable and clean and the views are outstanding.|The pool area is also very nice and the water is warm unlike alot of European pools so it was nice to have a swim in a quiet pool area.|The food was lovely although not as much choice as I would have liked.|The staff were very friendly but the language barrier was a bit of an issue with some staff so google translate came very much a daily used thing.|Cons|If you stay here you have too hire a car. We made the mistake of thinking everything was close by but actually town was a good 25 minute walk and in 40 degrees heat it is almost impossible to do any walking.|Taxis are very scarce unlike bigger places like Catania and Taormina so be prepared to pre order a taxi if you need one.|The hotel is VERY expensive.|They do not do an all inclusive option so for a small bottle of beer it was 8 euros and for a small can of local lemonade it was 5 euros.|This may not seem alot but when you leave the resort and go to cafe/bars the drinks are a quarter of the price and due too the fact the shops are not local to the hotel if you are one to sit out by the pool having a few beers in the sun it adds up too a ridiculous amount.|There is also the tourist tax that is paid when you leave so be sure too remember that when adding up expenses.|Overall I enjoyed our holiday here but would not return just due to location and high prices.|Knowing how nice Taormina is I would choose too stay there next time I...

We stayed here for a week and although satisfactory, we don’t think we will return. The rooms are dated with questionable stains on the carpet, the mattress was as hard as a rock and there were only two very flat pillows. Safe to say sleeping was very uncomfortable. During our stay there was a thunderstorm and our window was unable to withstand the conditions and water seeped through the windowsill and dripped down the walls onto the carpet. The air conditioning was average at best and very loud. Very poor wifi connection throughout the entire hotel. The minibar in the room, the restaurant and the bar were very expensive, and the quality of the food and drinks did not match these prices. The pool is the only reason we booked this hotel and luckily it was great, but the ladders are unstable and desperately need fixed into place before someone gets seriously injured. A guest sliced her hand on the ladder getting out of the pool and only a bit of tape was placed over the handle (not entirely sure how they thought this would fix its instability). The staff were lovely and very friendly but were very hard to track down, and the bar service was slow (15 minutes for 2 spritz’ with no other guests waiting for drinks). Apparently there was a lunch menu available but we couldn’t find this anywhere throughout the premises. It’s peaceful location was great and very tranquil but if you want to explore I’d recommend hiring a car as the city is around a 35-40 minute walk with no public transport options - not ideal in hot summer weather. Overall our experience was average and I don’t believe the hotel’s 4 star rating reflects the limited...

If you’ve ever wondered what it would be like to star in a budget reboot of White Lotus filmed behind a Sicilian petrol station, look no further than NH Caltagirone Villa San Mauro.

Let’s start with the complimentary rooster alarm — because who needs peace and quiet when you can be serenaded at 5 AM by livestock? The carpet stains are either abstract art or DNA samples; I didn’t linger to find out.

The pool? Imagine a swamp cosplaying as an infinity pool, complete with a chic green slime lining. Bonus: it’s located right next to the car park, so you can sunbathe while inhaling exhaust fumes. Wellness, darling!

The elevator is so small it doubles as a vertical coffin — one person plus a suitcase, and suddenly you’re in a trust exercise with gravity.

Inside the room: • Dirty cups (eco-friendly? avant-garde? unhygienic?) • Mini bar prices that suggest the champagne is hand-poured by Beyoncé herself • An ice cube tray with mould (it’s giving fungal chic) • Air conditioning button broken (who needs climate control in Sicily in August anyway?) • Curtains that won’t close, ensuring the sunrise slaps you in the face whether you asked for it or not.

To be fair, the views are spectacular — assuming you got one. I shudder to think what a “non-view” room would entail (the car park swamp? the rooster enclosure?). And the staff were genuinely lovely — saints working in purgatory.

Every cloud has a silver lining, and every NH Hotel has a green one — right around the pool. NH, in this case, stands for Nasty Hotel.

Makes Fawlty Towers look like the Four Seasons, and Schitt’s Creek’s motel look like the Ritz.

White Lotus...