Expensive and cheap.
The grounds are beautiful and the view is like any other cliff side sea panorama in Italy. But they really bank on it and use it as a facade for the corners they cut in service and experience.
You can take good pictures for your IG account but don’t expect the staff to be as friendly. Upon arrival you could tell the receptionist was fed up with seeing tourists all season and was annoyed with the couple of questions I had.
It has a rocky beach access for 27 EUR per person per day and it’s a bit of a strange setup but worth seeing once. But it only has beach chairs and dirty old mattresses to lay on the ground? Plus you have to drive down a windy chimney sweep to get to the bottom and back up to the hotel everyday, as they do not provide shuttle service after high season.
The pool area is nicer because at least it has sun loungers and a view.
The waiters are a bit spaced out and not really present with their work. They have robotic responses, not like authentic Italians who really care about what’s going on. I had to get up and fetch the waiter a couple times to get water and the bill for the example.
At dinner our fish needed olive oil and salt and the waiter gave us lip about it. Not robotic, but also not called for.
Here’s the thing I wouldn’t care about these things but this hotel claims to be 4 stars. I don’t know who gave them the stars or when, but it’s more like a 2 star hotel based only on the merit of the grounds and the location, which is perfect.
It’s a shame because it’s like a skeleton crew who only do the bare minimum. I’ve seen other hotels do this and it’s sad. The worst is the staff at this time of year is the same people for breakfast lunch and dinner! They are a bit exhausted and overworked? The manager approached us and really wanted to know what’s going on and we told her and she was a bit shocked. She actually cared about the situation but she isn’t the one serving is she?
The spa service is a joke. It’s a 3rd party service they have to book for you. The hotel meddled with my instructions to book the massage so it didn’t happen. Like I said, no problem for me but don’t claim to be 4 stars!
The lifeguard was great though! Because the staff is so small I thought he was going to bring me my dinner at some point!
We won’t be coming back here and will try the pelican next time. I think it’s a good place to have a wedding or event maybe. Bring your own hired...
Read moreThe location is wonderful. Access to the beach was so special; it felt exclusive and private but just lively enough. The availability of the golf cart as transport was an added bonus, and the breakfast in the morning offered a perfect balance of items sweet and savory. ||I would like to especially thank Lorenzo for his kind welcome at check-in; we arrived in the morning with the intention of simply waiting and perusing the property until our room was ready later in the afternoon, but he coordinated with housekeeping and orchestrated an check-in early, which made our entire trip that much more comfortable as we were able to unpack and get situated in the room not long after we'd arrived. ||Luca at evening bar was attentive both nights we visited for aperitivo, and the ambiance of the outdoor bar area was idyllic. Amanda was thorough and efficient; she sent us warmly on our way with Torre di Cala Piccola tote bags. I'd also like to thank Sabrina, Monica, and the entire front desk for their assistance in arranging last-minute taxi transfers to and from the train station. ||We dined at Ristorante Torre d’Argento and found the staff and service to be just as genial and attentive as the hotel staff. While we thought that the dishes could benefit from slightly more salt, we had a wonderful meal complimented by a lovely wine pairing as suggested by...
Read moreWe spent 5 wonderful days here. We arrived very late in the evening. We were exhausted and staff were SO accommodating bringing us a tea kettle and cups and helping us get some food via room service. We were welcomed with a bottle of sparkling wine which we enjoyed very much that evening. Our room was comfortable. A safe for valuables is provided as well as a mini fridge with refreshments. We had a breathtaking view from our balcony and really super views from everywhere on the hotel grounds. The breakfast choices were wonderful, and the staff during breakfast were very attentive and cheerful. The food at the hotel restaurant was outstanding , and the service was superior. The pool was lovely and we also took advantage of the beach and swimming in the cove. We were there such a short time, but the staff all knew us by name and attended to our every need. The staff recognized that I had my birthday while I was there, and we found another bottle of sparkling wine in the room. I have never felt so welcomed at a resort. By the time we left, the staff felt like family and we were sorry to go to continue our trip more inland. I have added some photographs of the hotel, the views, the pool, the beach/cove, and of several of our breakfasts, and a dinner at the restaurant. If I ever go back to Italy again, this is surely where...
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