Suite in campagna - Relais Poggio ai Santi — Hotel in San Vincenzo

When we arrived at “Poggio Ai Santi” I knew it was going to be special.||The property is amazing and you clearly arrive in paradise.||The team there is absolutely out of this world.||The kindness, the hospitality, the proper service and manners , the smiles , the attention they give you is amazing; it’s like being home.||The owner , Francesca, is always there and has an expert eye on everything and she has this kindness and openness which is soo highly appreciated.||At the reception you have the wonderful Miriam , always eager to help and so very professional in everything she does and say.||She is such a wonderful lady!||Eva and Andrea too are so nice and have been wonderful with us all, meaning my partner and my dogs .||This place is definitely a paradise for dogs as well. We met so many people with dogs themselves and that made us create a special bond with some of them. ||At the restaurant we had two great “maître “ Luca and Damiano who assured we had a great time.||The waitresses and waiters were all amazing, thank you dear Serena, Gabriele, Gabriel ,Paolo and Sara. I want to thank as well Ekaterini (Catherine) at the grill. It was such a pleasure to meet a Greek compatriot!||For breakfast I want to thank Cristina and Daniela, a pure pleasure to the ears and soul with the Brazilian accent and kindness .||For the bar thanks to Giulio, Federico Andrea , Marco and Cinzia.||||Thank you Francesca for putting up this amazing place for us all coming to Poggio Ai Santi. I have spent a week of pure joy and happiness and leaving with an immense sense of gratitude!||We will be back this is a promise.||With much love for all of you ||Matt , Gipsy, Hatchi and Christine...

We chose Poggia Santi because its site promises “luxury” in the english version and Booking.com bills it as a “Boutique Hotel – Adults Only.” Paying €1 300 for two nights, we expected genuine high-quality. What we actually found was an agriturismo with a few premium touches.|What we enjoyed|• Bungalow & bathroom – Tasteful décor, and the bathroom is truly superb.|• Dinner staff – Warm and professional.|• Homemade products – Excellent house-baked bread and their own olive oil are definite highlights.|• Setting – Lovely gardens and sea view create a very relaxing atmosphere. Nice swimming pool area.|• Dogs friendly|What let us down|• Dust-track arrival – Access is a long, unsurfaced farm road; our car finished the trip looking like it had crossed the Sahara, and a 4×4 is clearly mandatory. No hint of this when booking.|• Value versus price – At €650 per night we expected top-tier service:|• Mussels were “sold out” at dinner, then reception implied we’d misheard.|• Cocktails were far too strong. We asked to switch to wine—of course we still paid in full, but the bartender could at least have offered to adjust the drinks.||• Housekeeping – The room looked fine at first glance, but cleaning was only middling: lots of dust in corners and on surfaces—certainly not luxury standard.||Poggia Santi could shine if it branded—and priced—itself as an up-graded agriturismo instead of a luxury hotel. Right now, the marketing sets expectations the property can’t meet at €1 300.||This feedback is shared solely to help improve the guest...

Oh… my… god…. This hotel is simply amazing!…. How on earth it’s listed as a 3 star, I have absolutely no idea!… we loved it so much, after our 3rd night (we’d booked a 5 night stay) we added another night! (We had to change rooms, but the hotel made it all so seamless and efficient, we hardly noticed)

All the guests and staff were so respectful and quiet (massively helps they have a no children policy!)… the whole area from dining to relaxing by the pool, was just that, relaxing!

Every direction you look there are amazing panoramic views, which gets you grabbing for your camera!

The breakfasts, lunches and dinners (two options of restaurants) are so unbelievably good. All the food is either locally sourced or homegrown on their farm.

We stayed in one of the ‘glamping tents’. With its own private pool and kitchen facilities, it was a private retreat, within the hotel grounds. The views, interior design and cleanliness were all of the highest quality…. It took a night to adjust to the ‘natural’ outdoor noises, but hey, it’s camping (kinda!)

Honestly, I can’t rave about this hotel anymore… and again, why on earth the 3...