Hotel Solage Oita-Hiji — Hotel in Hiji

The hotel is enormous, around it lie baseball- and tennisfields (plural!). Between the hotel and the beach lies a kind of ugly waterpark with swimmingpools with enormous slides (open after 10 am). The view from our window shows this waterpark, the beach, forest and opposite the bay quite a lot of industry. It is interesting and spectacular, but definitely not the beautiful and romantic sunset-over-the-sea type of view you'd expect from the photos on its website.||||The onsen is fit to contain dozens of people, not very cosy, but definitely with a spectacular view of the sea. The water smells a bit like chlorine, I haven't inquired yet whether that is the mineral it contains. They have a kimonoroom where you can pick a kimono (actually more a light cotton yucata) and an obi to wear during your stay. The (other) ones placed in our room are somewhat washed out.||||Room was very spacious and beds very good--however the airco keeps turning off once the room is cool (I woke up two times from the resulting heat and had to put it on again). That may be due to some sort of timer, but since the manual and buttons are all in Japanese, I do not know how to correct this. All other similar hotels I visited had additional manuals in English or with pictograms. Further a lightbulb in one of the lamps is broken, so the lighting is not all that...||||Also many schoolclasses around, a lot of noise in the hallways, and I woke up (again!) at 7am from a speech held somewhere by a child with an audience applauding now and then. Now, as I am writing (7.30 am) I hear piano music, apparently from the speakers in the hallway.||||The dinner we had was very good, very fresh fish/seafruit. Again: no one speaks English! ||||All in all I find 15000 yen per person in a double room, dinner included, too pricey. I had much higher expectations and am disappointed by what it...

At dinner time I was alone trying to feed my two years old son and as I was having problems since I didn't get something for him to drink I called the waitress next to me and asked her if she could bring him some water, she said yes and went away, came back and asked me if I needed it cold or hot, I said cold, she went away came back and told me I needed to get by myself, she could not just think that the water wasn't for me and see the trouble I was having to make sure my son didn't chock. I complained and no one apologize, only the front desk clerk did, the restaurant manager said he will talk to his staff but also didn't say sorry. They said after talking to the waitress the next morning during breakfast they would come to our table to apologize since that really spoiled my dinner but no one came for breakfast, the manager of the place and the waitress never said sorry. The hotel looks really old, the AC was not on in the corridors or the video arcade so it was really hot. The breakfast has no selection for foreigners, they only have boiled eggs and scrambled eggs that are more like a soup because they are not well done. No omelettes or overwell eggs can be cooked for you, no pancakes or decent bread. I thought maybe during check out they would call the manager to come and apologize for what happened during dinner time but they didn't mentioned anything. They really need a service training. There is a bunch of Japanese staff doing nothing while just relying on their foreigner staff like indian or Indonesian people....

At dinner time I was alone trying to feed my two years old son and as I was having problems since I didn't get something for him to drink I called the waitress next to me and asked her if she could bring him some water, she said yes and went away, came back and asked me if I needed it cold or hot, I said cold, she went away came back and told me I needed to get by myself, she could not just think that the water wasn't for me and see the trouble I was having to make sure my son didn't chock. I complained and no one apologize, only the front desk clerk did, the restaurant manager said he will talk to his staff but also didn't say sorry. They said after talking to the waitress the next morning during breakfast they would come to our table to apologize since that really spoiled my dinner but no one came for breakfast, the manager of the place and the waitress never said sorry. The hotel looks really old, the AC was not on in the corridors or the video arcade so it was really hot. The breakfast has no selection for foreigners, they only have boiled eggs and scrambled eggs that are more like a soup because they are not well done. No omelettes or overwell eggs can be cooked for you, no pancakes or decent bread. I thought maybe during check out they would call the manager to come and apologize for what happened during dinner time but they didn't mentioned anything. They really need a service training. There is a bunch of Japanese staff doing nothing while just relying on their foreigner staff like indian or Indonesian people....