We stayed one night with our 2 children. The room was spacious (we got mixed western/japanese room so 2 futons were laid out for the children at night). The onsen was very nice - quite large and spacious as well but shame that there is no view (from the ladies at least) just a view of a fence. Given the beautiful location I think they could have made an effort to find some better view!||||The hotel grounds are great - quite large and there's a pond full of hungry fish that you can feed which the kids found most enjoyable. You can also walk or drive to many lovely areas nearby so the hotel is well located. ||||The food was delicious - we ate in the french restaurant and found the standard to be very good. It would be helpful if they could offer some simple a la carte for children rather than a variation of the adult fancy dinner as my kids didn't like some of the courses which was such a waste given the quality and it would be much better if we could have ordered stuff they would like. Breakfast was equally delicious but it took Japanese size portions to a new level! They put a little bowl of cereal on each table - it was about half the portion a single child would eat! They do some cooked food but again fairly small portions (which I didn't mind so much) but when we asked for bread we got 1 half slice of toast. I had to ask for more ! Even the drinks were tiny - my son had finished the glass of milk he got before the waitress had left the table. Given the cost I would have expected it to be more plentiful - especially as milk, bread etc are cheap ingredients so honestly why not let people fill...
Read moreAll of the rooms face the south and with the possible exception of a few on the lower floor have a view of Fuji San and the Southern Japan Alps. This is a well maintained older hotel, built in the late 1980's during the "bubble" when Kiyosato was being promoted as a high end resort, second home area. We were there in early May so cherry trees were still in bloom and the sound of nightingales rang through the air all of the time. It features stargazing from a small observatory just be aware that in Japan frequently the cloud cover will prevent any actual sightings.||||The ofuro (large bath) was clean, the water hot, but on the small side, and for some reason it is necessary to bring towels from your room. This is the first time I have run across this quirk. ||||The food was either "Western" or Japanese and well prepared. The chicken was not sufficiently cooked to my taste, but my wife claims this is the Japanese style. I was moderately impressed by the meal, my wife on the other hand thought it quite good, chicken excepted. Unlike most, nay all other Japanese hotels I have stayed at breakfast was served at the table and was not buffet style. It was adequate, and tasty just not what I am accustomed to.||||On the whole a nice enough place to stay if you want to tour the Kiyosato area. Shuttle service is available to and from the train station if you choose not to drive up...
Read moreAll of the rooms face the south and with the possible exception of a few on the lower floor have a view of Fuji San and the Southern Japan Alps. This is a well maintained older hotel, built in the late 1980's during the "bubble" when Kiyosato was being promoted as a high end resort, second home area. We were there in early May so cherry trees were still in bloom and the sound of nightingales rang through the air all of the time. It features stargazing from a small observatory just be aware that in Japan frequently the cloud cover will prevent any actual sightings.||||The ofuro (large bath) was clean, the water hot, but on the small side, and for some reason it is necessary to bring towels from your room. This is the first time I have run across this quirk. ||||The food was either "Western" or Japanese and well prepared. The chicken was not sufficiently cooked to my taste, but my wife claims this is the Japanese style. I was moderately impressed by the meal, my wife on the other hand thought it quite good, chicken excepted. Unlike most, nay all other Japanese hotels I have stayed at breakfast was served at the table and was not buffet style. It was adequate, and tasty just not what I am accustomed to.||||On the whole a nice enough place to stay if you want to tour the Kiyosato area. Shuttle service is available to and from the train station if you choose not to drive up...
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