We just left this place an hour ago. We booked this ryokan as it has a private bath and it didnât disappoint. We were billeted in the Twin Room with Tatami Area and Semi Open-Air Bath (71sqm) and it was quite nice and spacious for the 3 of us. The room was clean, the beds were comfortable so we had a great sleep. The private bath was very refreshing and the best part was the âkaiseki ryouriâ that we had for breakfast. It was oishii! We always look forward to the meal every time we stay in a ryokan and this place has great food. We were sorry we were too late in reserving for dinner so we just had breakfast. Will make sure to dine there for dinner and breakfast next time! The staff were so efficient and attentive. Hands down one of our favorite accommodations outside of Tokyo. We...
   Read moreTo say that it is a luxury ryokan in a beautiful setting with perfect service and amazing food is a joke. It is a standard business class hotel with an enhanced bathroom - big soaking tub and big picture window - it has no decor, no closet, no space. There is no public area at the hotel (no sitting room, terrace, anything), no outside grounds/gardens (it just sits in the curve of a serpentine road), no views, just your room and a long corridor. The service is non-existent as there are only 2 people on staff at any given time at the hotel, and they are useless and rude, they don't even answer emails or phone calls. Refused to serve us dinner although it is out of town with no other food service nearby. USD300 was a big mistake, $100 would have been...
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