Niseko Konbu Onsen Tsuruga Besso Moku no Sho — Hotel in Niseko

Traditional ryokan, worth the effort to book this small inn @ annunpuri if you wish to have a short getaway from the niseko crowd and noise. ||Not easy to book it, as reservations not online nor immediate. Payment to be made in full for a confirmed reservation. ||Reception and staff not effectively bilingual, but they do try their hardest. As non Japanese I feel almost an intrusion of their Japanese system and culture the moment I enter, boots and shoes to be shed even before check in. ||For skiers and snowboarders, sad news. The dry room is just a room with old ski hangars. No individual lockers no ski valet or concierge. And of course no gear to the rooms if we are even to leave our shoes at the door/shoe rack. ||Lounge and fireplace (fire starts at 5pm) cozy when weather isn’t too cold outside. Rooms are nice, clean and if it gets too warm, we can open windows for some fresh air. Best part of the room, personal massage chair and the full set of lotions and pajamas! No coin laundry here so every bit of yukata and pajamas help!||Onsen in room seemed to have a lot of dirt floating and needs cleaning as the onsen on the ground floor didn’t have the same amount of floating particles. They do have a nice bar and free flow alcohol after 8pm. Remaining day free flow is to the tea, wine and juice. Lovely marshmallow toasting by the fire fr 5pm. Steamed Potatoes with butter also fr 5pm for the less sweet toothed. ||Housekeeping was tardy first few days and forgot to leave pajamas. Got better later the stay. Good place to chill out for few days. ||Room and half board, kaiseki breakfast and dinner was good til 3rd day. Got bit tired after the 3rd day. Kids got kids meal sorted and was wonderful. The teppanyaki dinner option was worth every cent upgrade. King crab, beef, snapper, all super fresh and wonderfully prepared. Not oversauced or fancy show, focus on the quality of the food. They have only 1 teppanyaki room, so...

Traditional ryokan, worth the effort to book this small inn @ annunpuri if you wish to have a short getaway from the niseko crowd and noise. ||Not easy to book it, as reservations not online nor immediate. Payment to be made in full for a confirmed reservation. ||Reception and staff not effectively bilingual, but they do try their hardest. As non Japanese I feel almost an intrusion of their Japanese system and culture the moment I enter, boots and shoes to be shed even before check in. ||For skiers and snowboarders, sad news. The dry room is just a room with old ski hangars. No individual lockers no ski valet or concierge. And of course no gear to the rooms if we are even to leave our shoes at the door/shoe rack. ||Lounge and fireplace (fire starts at 5pm) cozy when weather isn’t too cold outside. Rooms are nice, clean and if it gets too warm, we can open windows for some fresh air. Best part of the room, personal massage chair and the full set of lotions and pajamas! No coin laundry here so every bit of yukata and pajamas help!||Onsen in room seemed to have a lot of dirt floating and needs cleaning as the onsen on the ground floor didn’t have the same amount of floating particles. They do have a nice bar and free flow alcohol after 8pm. Remaining day free flow is to the tea, wine and juice. Lovely marshmallow toasting by the fire fr 5pm. Steamed Potatoes with butter also fr 5pm for the less sweet toothed. ||Housekeeping was tardy first few days and forgot to leave pajamas. Got better later the stay. Good place to chill out for few days. ||Room and half board, kaiseki breakfast and dinner was good til 3rd day. Got bit tired after the 3rd day. Kids got kids meal sorted and was wonderful. The teppanyaki dinner option was worth every cent upgrade. King crab, beef, snapper, all super fresh and wonderfully prepared. Not oversauced or fancy show, focus on the quality of the food. They have only 1 teppanyaki room, so...

This is a family trip for two adults and two kids. And we stayed in the hotel for 7 nights, bfast and dinner included. It's apparent in the booking that we will have kids in the stay, and yet either Trip.com/hotel charged us meals for 4 adults for the entire trip. We ended up overpaying A LOT and wasting A LOT of food because the kids couldn't finish the set meal. Yet the hotel refused to adjust / refund. This was a serious mistake made by Trip.com / hotel. The hotel provided shuttle bus to the ski resort. Good that there was early shuttle bus around 815am BUT the return shuttle was way too early (4pm) for any serious skiers. The hotel should offer more options.There was no gym in the hotel and difficult to do some proper full-body exercise.Onsen set up was nice and clean and tidy. The public onsen wasn't used much so it ended up a big private onsen for us. We like the traditional Japanese cusine but very disappointed that the chef provided limited changes on the menu during our 7 nights of stay. We spent roughly same number of nights elsewhere in Niseko and the design of their menu was way better. Staff in general was very helpful and friendly and some of them spoke English and Chinese. The hotel was short of staff IMO. I could see them running around in the hotel. The ski equipment room could be equipped with better facility to dry ski boots and gloves. Shuttle bus was only offered to Niseko but not Kutchan station which was in fact not too far away anyway.The room was clean and well maintained. The location of the hotel was great too. It's 10mins from the Niseko station and 5mins from...