Yakushima Iwasaki Hotel — Hotel in Yakushima

The Yakushima Iwasaki Hotel was unfortunately a big disappointment. It started at check-in at 12 noon, when the unfriendly front office manager didn't want to give us the room, even though it was ready. When we finally got to the room, we were amazed at how old it was. The bed and mattress felt 50 years old. It felt like a black and white film. In the morning, the breakfast was disappointing. If you don't like fish, you have almost no choice. When we checked out, they wanted to charge us 300 yen a day for a bathing tax, even though we never bathed. That should have been included in a room that cost USD 272 per night. The lady at reception couldn't speak a word of English and she couldn't use the translation device either. The Wi-Fi is also a disaster. In this price category, I expect much more! We will never book a hotel in the Iwasaki Group again, they lack passion for...

You know from the drive up to the hotel that you are arriving to something special. I will keep it short - we had an excellent 3 night stay at this resort hotel.||The staff were extremely attentive to our every needs - the chef whipped us up with delicious vegetarian meals that were pictures (we did not stop taking pictures of the dishes we were served). We asked for directions for a recommended site on the Island - the following morning we were given a satellite picture of the site with exact directions. Just a few examples.||The Hotel grounds are beautiful and do not miss the waterfall about a 20 minute walk.||The bedroom was very lovely with comfy beds, linens, towels - modern, light and clean. The view (either side is amazing).||Dining room is very nice and so is the spa , lobby and other public areas. ||Nice farewell from the staff to end this lovely...

You know from the drive up to the hotel that you are arriving to something special. I will keep it short - we had an excellent 3 night stay at this resort hotel.||The staff were extremely attentive to our every needs - the chef whipped us up with delicious vegetarian meals that were pictures (we did not stop taking pictures of the dishes we were served). We asked for directions for a recommended site on the Island - the following morning we were given a satellite picture of the site with exact directions. Just a few examples.||The Hotel grounds are beautiful and do not miss the waterfall about a 20 minute walk.||The bedroom was very lovely with comfy beds, linens, towels - modern, light and clean. The view (either side is amazing).||Dining room is very nice and so is the spa , lobby and other public areas. ||Nice farewell from the staff to end this lovely...