Hotel & Onsen 2307 Shiga Kogen — Hotel in Yamanouchi

The staff's exceptional helpfulness and kindness truly set this place apart, creating a welcoming and homely atmosphere. Three nights was too short. From the facility (including the room, public bath, and onsen) to the overall ambiance, the staff's demeanor, the service, and the food – everything was outstanding 💯. Enthusiastic students who share a passion for skiing also contribute to the positive vibe here. Both breakfast and Kaiseki dinner serving local ingredients were incredibly delicious. I appreciated the availability of self-service coffee in the dining room during breakfast.

The room, tastefully adorned in the style of a Japanese guest house with tatami mats on the floor and a Western bed in the sleeping area, is equipped with all the essential amenities. Complimentary water, tea, and small snacks add a thoughtful touch. In the basement drying room, you'll find a ski and snowboard stand along with shelves.

The location proved perfect for us – not overly crowded. It's conveniently within walking distance to the Yokoteyama ski lift and the Akari restaurant, known for its fantastic katsu dishes, gyoza, and motsuni teishoku. For those who prefer not to walk, there's a free shuttle available from the main road. Additionally, purchasing Yokoteyama lift tickets at the front desk offers cost savings. On the other side of the hotel, you'll find the Kumanoyu ski resort, accessible on foot, with another excellent restaurant. We walked to Shiga Palace Hotel to buy snacks (sandwiches, otsumami etc..), alcohol and get our ski rentals. I highly recommend Hotel & Onsen 2307 Shiga Kogen Yokote in Nagano for the friendly staff, service, food, and convenient location of both ski lifts. Yuki, the proprietor was there during our stay and it showed she genuinely cared about her staff, guests, and service. Always thinking about her community, showcasing what they have to offer, and trying to preserve the beauty surrounding it. I hope you're one of the lucky ones who gets to...

The staff's exceptional helpfulness and kindness truly set this place apart, creating a welcoming and homely atmosphere. From the facility (including the room, public bath, and onsen) to the overall ambiance, the staff's demeanor, the service, and the food – everything was outstanding 💯. Enthusiastic students who share a passion for skiing also contribute to the positive vibe here. Both breakfast and Kaiseki dinner serving local ingredients were incredibly delicious. I appreciated the availability of self-service coffee in the dining room during breakfast.||The room, tastefully adorned in the style of a Japanese guest house with tatami mats on the floor and a Western bed in the sleeping area, is equipped with all the essential amenities. Complimentary water, tea, and small snacks add a thoughtful touch. In the basement drying room, you'll find a ski and snowboard stand along with shelves.||The location proved perfect for us – not overly crowded. It's conveniently within walking distance to the Yokoteyama ski lift and the Akari restaurant, known for its fantastic katsu dishes, gyoza, and motsuni teishoku. For those who prefer not to walk, there's a free shuttle available from the main road. Additionally, purchasing Yokoteyama lift tickets at the front desk offers cost savings. On the other side of the hotel, you'll find the Kumanoyu ski resort, accessible on foot, with another excellent restaurant. We walked to Shiga Palace Hotel to buy snacks (sandwiches, otsumami etc..), alcohol and get our ski rentals. I highly recommend Hotel & Onsen 2307 Shiga Kogen Yokote in Nagano for the friendly staff, service, food, and convenient location of both ski lifts. Yuki, the proprietor was there during our stay and it showed she genuinely cared about her staff, guests, and service. Always thinking about her community, showcasing what they have to offer, and trying to preserve the beauty surrounding it. I hope you're one of the lucky ones who gets to...

My family really enjoyed this hotel, and will stay here again! For reference, we spend a lot of time in hotels, as my boys are avid skiers, and we live far away from the snow.

There were so many good points about this place: The hotel was recently renovated - the lobby and restaurant areas reflect this and it gives a good first impression. The staff were incredibly warm and friendly, including a large amount of foreign staff and/or native English-speaking staff. (This is a first for me - I have lived in Japan for 17 years!) The friendly, English-speaking owner was so kind to our family - chatting with us during dinner, and getting to know us. She half-jokingly offered to sponsor our 11-year old, as we were here for a ski race. A really sweet touch. From where I'm writing this review, I can see the chair lift - it's a 7 minute walk from the hotel. A huge plus, as we could leave our car in the parking lot. Our room came with free access to the rotenburo (outdoor) onsen. You need to slip on some outdoor slippers, and wash beforehand, but sitting outside in the bath with the snow around = decadent! The food was fantastic! The multi-course, Japanese meals for dinner and breakfast were very filling and delicious. Don't miss the famed Shiga-Kogen beer - the IPA is my favorite Japanese craft beer! And a pleasant surprise - good, decent coffee in their lounge. This is rare in Japanese hotels. Often I say to my husband, "I hope we can at least have coffee in the morning". A large and spacious drying room for skis - also a rarity.

A few points of feedback: Please boost the wifi - the signal was low. Please put a stationary folder in the room - wifi password, a pen and info about the hotel (in case of emergency, what # to dial the front desk, etc.) Please clean up the room if a guest is staying more than 1 night. The driveway was a bit icy.

Overall, a very relaxing place to rest between ski...