Park Hotel al Bustan — Hotel in Shymkent

First of all, this hotel now is called Al Bustan Park Hotel. However, there is some signage that remains from its old name Hotel Orleu, so it's confusing. ||||Positives: 1) good breakfast with a variety of porridges (oat, buckwheat, millet, semolina), hot meals (chicken, beef), salads, local pastries, eggs in different ways (by request) and other European breakfast standard items ||2) comfortable bed and decent room design 3) ironing room 4) convinience store is close by||Negatives: 1) Room isn't soundproof 2) Safe works unsteadily 3) Coffee/Tea bags are in the room but water pod should be requested; same at the breakfast room and its annoying 4) room bar doesn't cool but makes a noise 5) room is too hot (due to old soviet style central heating system) 6) room card key regularly stops working, so needs to be reprogramed, and it's annoying 7) breakfast room is on the 6th floor, while lift goes up to 5th only 8) the closest decent restaurants are 10-15 min. away of walking 9) bathroom is tiny and shower is a budget style (no booth,...

The positives and negatives that Tim describes below are almost exactly what i experienced. There were also some issues with food availability, running out of fruit for dessert at dinner, running out of milk for breakfast in the morning. ||Also, not having enough cash to give change after ordering dinner.||||On the other hand, having a restaurant on site for dinner is a lifesaver, because there really isn't much around the hotel. As well, the breakfast is better than what you would expect of a hotel of this type and price range. I would say that the...

Very clean hotel and a friendly competent team. Excellent communication in Turkish and German. The location is great and the rooms are large. Plenty of space for children and crawling babies. Since we arrived relatively late, we were surprised with delicious goodies. I have never felt more comfortable in any 5* hotel than here. Thank...