The Choco Hotel Ngong — Hotel in Ngong ward

Well first impressions of the place is lovely. Unfortunately, the dining experience wasn't. Our waitress had a low, dragging like mood. Wasn't much interested. I could even tell she didn't quite get our orders.

Now, I ordered milkshake. No milkshakes. Roasted potatoes. Nope. How about ice cream? No ice cream 😂.

Well we ordered Chicken curry with rice and chicken stir fry with spaghetti. No spaghetti but they decided to go to Naivas to buy. Our waitress was apparently informed there was no rice but left because her shift was over and said nothing. Not even to the lady she left our table to. Guess what we got? Two chicken stir fry with spaghetti... I was just tired.

Choco Hotel that wasn't a good experience for me. Wonderful ambience. Not...

My God! For a place with such a great ambience,I am beyond disappointed! for a moment I actually doubted whether I was visible! I dont understand why lunch hour should have only two waiters! it took 20 minutes to get a menu and a good 13 more before the waitress came back to me. People who came in in groups or couples appeared to be given more priority. I ordered for tea to start with,took so long I...

The place looks good. Everything else is terrible to say the least. Poor service, I had to wait for 40 mins to get food yet there were literally 5 people in the place. The food was just bad and absolutely not worth the price. I asked for soup and bread sticks for my child and got literal brown bread (2slices) and thufu. Needless to say, I left to have my...