FORT HOTEL mami — Hotel in Wote

Its located a few meters from Junction mall and next to Kapeo Petrol Station. The gentleman at the gate is a huge and warm fellow. Very chatty as he welcomes you and does the COVID 19 procedures. The waitresses are welcoming, I'd say the experience you get here is out of this world.(out of the Ukambani world). The waiters are engaging, one thing that got me all surprised is that food can actually be prepared as you liking.......as in l ordered food and had it tailor made. To my liking. The prices are affordable. I mean l had a great plate of pilau and half a banana plus some kachumbari at 250/= and washed it down with a teapot of milky tea costing 80/=. The ambience is great. The atmosphere...

If I was just basing this review on the room itself, the room was comfortable and nicely appointed and the complimentary breakfast each morning was satisfactory. Unfortunately, the night club attached to the hotel runs loud and long. The music was still thumping my walls at 2AM both nights I stayed here. This was followed up by happy, loud patrons talking, yelling and laughing until 3AM.

Since my primary reason for being there was to get a restful night sleep, so I could be fresh for, my daily meetings, the Fort Hotel was a major disappointment.

On my next visit to Wote, Makueni I will choose to stay...

The hotel is beautiful, well located and rooms are very spacious and clean. The major problem is poor customer care. No porters to assist In carrying luggage from the parking lot to the rooms and also while checking out we had to carry our luggages back to the car ourselves. No staff was willing to assist. The waiters/waitresses also have poor customer service. Attendance to customers and delivering what has been ordered was very...