Hotel Sharri — Hotel in Gropa e Sreckës

Cons:||- The rooms are not clean, especially bathroom smelled like an dormitory with shared bathrooms||- The area at the outside pool was very small, I got there 2 hours after the pool was opened and could not get a bed, I had to stay on chairs. They should not allow non-hotel visitors on the pool or increase the number of beds||- During lunch, they invoiced the bread 0.5 for a piece, even that we did not require it specifically and usually in Kosovo bread is served free with other foods you order||- It is not toddler-friendly environment, and we were not notified for this even that we told them that we have kids under 2 during reservation. From elevator to the room there were like 10 stairs, and to the spa/pool there were more then 20 stairs from the elevator, which made really hard for a family with 2 strollers.||||Pros:||- The outside pool view is amazing||- The water seemed clean at the outside pool||- The breakfast was good, it had a lot of varieties and...

I can not really understand how people can leave a 5* review at this hotel. As someone else pointed on the comments, the toilet smelled very bad. I can say it smelled like mold. The room was dirty, however the bed and the sheets were clean. The rest of the room included the bathroom were just disgusting. The breakfast was good, as the foods were fresh. However, the coffee tastes like water… This is definitely not a 5* hotel. I can give this hotel 3*. The spa feels really dirty. I stayed there something less than an hour and then I left. This hotel is not like the photos at all! We were going to stay three more nights but we left after one day. The staff act like they do not care. Management should take a look on the comments and consider to do some changes and of course to educate their staff. I am not recommending this hotel and I will definitely not go...

I have been yesterday to use only SPA. The experience was really not fun at all, really horrible. In both swimin pools the water was really cold, and not for swiming in this cold time. The Sauna was funktioning but the problem was that the showers were not working. Can you imagine people were going to Sauna and goind directly to jakuzi. In order to take a shower you should go at the locker room, which does not make sense. The only fully funktional thing was jakuzi which was always full as it was the only thing to have fun. Additionaly, it was really laud( laud music) and very very dirty all around. A SPA place should be clean, calm( no music or chill music) and fully funktional. Im really dissapointed with the expereince there. do not get impressed from pictures in...