Pineland Hotel and Health Resort — Hotel in Mount Lebanon Governorate

We visited Pineland in september 2020 as two couples with young kids. The place felt not well maintained, but we assumed it was because of covid. This July, we decided to give it another try with a larger group. |We rented 2 deluxe 3 bedroom villas over the phone, for the night of Sat-Sun, and sent a wire transfer deposit payment. To start with, there was a problem with our booking, and the villas were booked on the wrong day (we did not receive a confirmation on the dates upon payment). We were given a standard 3 bedroom villa, and a deluxe 3 bedroom villa. The standard villa is tight, with one really small bedroom downstairs.|The breakfast was limited in variety and set in a way that made the buffet look too crowded and the circulation pretty annoying. The food was quite bland. |The only coffee options were turkish and nescafe 2-in-1. |The outdoor gym is barely functional, with no safety fence, some broken items (what seemed to be plexiglas) on the ground, really unsafe with kids!|The cover of the kids' pool's water cleaning system is broken and thrown on the side, where kids could easily trip.|The small farm had some animals with no information whatsoever, some cages actually had used tires thrown inside them, and the entire space looked "delaisse".|As for the accommodation, the rooms and bathroom don't give you that impression of cleanliness, and we had to share AC remotes as not all of them were functional.|On the second morning we went on a hike and the trail had broken appliances thrown on it, as well as some trash here and there.|Overall, the location is beautiful, and the nature around is breathtaking, but it feels like the management is pricing accordingly without doing any effort to do to ensure a memorable stay for...

Place is great , service at restaurant is perfect .. the problem was with the activities .. we went to do zip lining so we tried to purchase tickets the guy said that they have to prepare us first .. we had a 4 year old kid with his mom and a two 10 year old girls want to go in one ride.. the prices in the paper showing that it’s 16$ per ride and for other activities showing prices per person.. so it’s obvious that there is prices per person and per ride.. after waiting to be prepared around 40 minutes the tickets is closed and we had to go to reciption which no nothing about prices and we had to argue with them cos. she wanted us to pay 16$ per person even for the 4 year old kid and there was no supervisors and no solution .. that was horrible because a lady ther told us there is offer for 30$ for more than 1 activity.. they ended giving us a 10$ ticket for kids which didn’t make sense because there was nothing on the paper mentioning that but we had to pay because we promised the kids.. we were 4 adults and 3 kids.. it was nice to say pay for 5 as the paper mentioned that...

We would like to extend our heartfelt thanks to Pineland Land Hotel for hosting our CP employees during their two-day outing. From the moment we arrived, the hotel team made us feel incredibly welcome with their warm hospitality. The food was delicious, and the variety catered to everyone's preferences.

A special mention goes to the well-prepared and professional team who organized the activities. Each session was executed seamlessly, creating a perfect balance between fun and team-building (Special thank you to Amer Massry).

We would also like to express our gratitude to the management for their excellent cooperation throughout the planning and execution of the event. Their attention to detail made our experience even more enjoyable and stress-free.

We highly recommend Pineland Land Hotel and Resort as a destination for corporate outings and team bonding events. It’s an ideal spot for groups looking to strengthen their teamwork in a relaxing yet professional environment.

Thank you once again for making our outing a...