Mamba Point Hotel — Hotel in Montserrado County

It was very poor because a waitress Ned Edwina argued with me bitterly all because I ordered for a vegetable stir which suppose to come with pepper sauce on the side or she should have asked me if I wanted perpper or not, but she decided to tell me how it's not in her job description to ask me if I wanted pepper and she start using all sorts of language arguing with me bitterly .. The worst part is she said she won't serve me anymore and she never brought the pepper sauce I had to ask another waiter and he brought the sauce which I obviously didn't take.... The point here is she looked down upon me because of how I looked and that's why I'm giving a bad review and I'm gonna make sure I tell all my friends and I'll make sure of that... I'll always share my bad review with every important personnel that wants to pass through me to to book Mamba...

This is how you want your hotel experience to be. From the doorman, to the front desk and restaurant staff, house and grounds keepers, these are well-trained, courteous, and just plain friendly people. They are like your gracious family away from home. My special kudo's go out to the General Manager, Mr. Rabih Rzeidan, who took it as his mission to find my missing luggage! The un-named airline (RAM) provided NO assistance over 2 days, whereas Rabih via his channels found my luggage and arranged transportation so I could reunite with it prior to international travel the next day. He didn't have to do this for me, but happily and graciously did. The entire Mamba Point Hotel family display the same welcoming spirit. it's a great place to stay for business too, but make it your pleasure as well and stay there...

WOW! If you arrive to ROB and take the road to Monrovia, your expectations bar drop significantly. Then you go up the gate and see the Mamba Point courtyard and lobby and you immediately realize you will have a good stay. Overall, I enjoyed my experience. The dinner buffet was awesome, I had a friendly receptionist, and the room/bathroom was clean and well stocked (even had a luffah). Two minor issues: some areas of the hotel didn’t seem to be accessible. Sure someone will help you with your luggage going up a few stairs, but at least I didn’t see accessible ramps/pathways. Also some of the waiting staff need a bit more training on being proactive in...