Hotel Seri Malaysia Lawas — Hotel in Borneo

Stayed on 23rd Dec 2022 with family. Stopping by before heading to KK.||From the outside the building shows it’s age. Once inside however, the lobby is nicely decorated for Christmas. ||The room at first glance looks decent however there are noticeable dusts. Upon waking up next morning me and my family members were constantly sneezing and it triggered my allergy (not an ideal way to start your vacation!). The allergy continues for days even after we reached KK (very inconvenient I must say).||Pros (+)||- The staff are friendly and hotel are well decorated ||- Has good view if you’re on the top floors. ||Cons (-)||- Poor cleanliness (warning) dusts are everywhere and it triggered my allergy.||- Food from restaurant is bland, salty & expensive (room service). ||- Poor & lackluster menus on breakfast buffet (again it’s also salty & expensive).||- Poor maintenance, pool are closed and the amenities shows it’s age.||Conclusion||: Supposedly the best hotel in Lawas however I am unconvinced based on my experience there. ||For the price more should be expected in this hotel.Personally I cannot recommend this hotel to anyone unless it’s a desperate time (which is what happened during the time I stayed here, all other hotels are...

Not so bad but Not so good, we couldn't charge our phones with the cables. Not sure why and we had to charge the powerbank at the counter, but when we went to collect the powerbank for our trip back. The staff member said that the charger looked like it didn't work and I am the only one in between my mum and dad with battery, luckily we could use the car to charge but only one person could charge their phone and it takes a long time.. Rooms were good and clean and staff were kind. But some routes were blocked and nearby stores were closed, we had to drive.. (Not related to the hotel, just wanted to say that most restaurants near by aren't open...

I do not have high expectations as I am in a small town and can’t compare the infra and other facilities. You do pay more than other hotels in town as after all this is an established chain of hotel in Malaysia. No doubt facilitates and service are much better. My compliment is that the hotel is in much better shape then my last stay. Room is maintained and water pressure improved, though still have room to improve. WiFi is available but suck. It’s CNY and you expect it will be slow. Staff are courteous but shy. So it’s all depends if you are willing to pay a bit more or put up in the smaller, cheaper...