OYO 90278 Redzwan's Beach Resort — Hotel in Kelantan

Dear OYO, pls put the recent photos of rooms & facilities provided. Do not mislead the people. The description of every room need to be specific & clear. My room has no A/C. I need to upgrade (&pay more for the room with A/C, despite my booking stated that it is air-conditioned room). To the owner of the place, I wish that all facilities will be upgraded soon🙏I enjoyed the stay as it is walking distance to the beach and love the surroundings. But the basic thing like shower, toilet, and even the door of the room need to be upgraded. The receptionist...

SELESA UTK PENGINAPAN BAJETWalaupn yg sy tempah bilik rm50 dah habis, tp owner ad rsrved satu bilik aircond. Mahal cket dr yg sy tmpah. Tp selesa. Ruang luas. Mmg slese untuk rehat, smyg,anak2 pn rase lapang untuk main dlm bilik. Surau pn depn tmpat penginapan je. Kedai rncit pn dekat. Bg sy ok untuk sesiapa yg cri tempat penginapan bajet. Walaupun cume 3 org, tp bilik yg sy dpat sy anggarkan boleh muat 4 dewasa 1/2 kanak2. Tmpat pn berdekatan dengan pantai. Cantik. Staff ok dan owner lemah lembut je ckap. Bg sy mmg ok sngt. Tv wifi xde pn xde mslah. Bilik bersih.Bukan xsuka. Cume kene perbaiki cket je. Almari dlm bilik yg sy dpat masuk2 tengok pintu tercabut sblah. 馃ぃ. Bilik air ok. Cume kalo letak shower lg cun. Tandas duduk bukan cangkung, cume penutup tandas xde 馃槄. Mngkin owner xsmpat nk tukar baru dsbbkan ramai booking kot. Tp apa2 pn...

So bad. No rooms provided. Owner said they did not received booking from oyo. i heard other customer complaint that no air cond. Not as per advertise. I hope oyo can proceed my refund as soon...