The water park is currently closed, and under renovation until October 2025.
I planned to visit your facility today, 17 June 2025, with my family to celebrate my birthday, looking forward to enjoying the hot spring and water park experience. Unfortunately, after multiple unanswered calls throughout the day, I only managed to speak to someone at 5pm โ at which point I was informed that the water park is currently closed for renovation until October 2025. This important information is not updated on your website or on Google, which caused a lot of inconvenience and disappointment to me and my family, especially after waiting and planning the entire day for this visit. Please ensure that the closure notice is clearly updated online and visible across all platforms, including Google Maps, so that other families do not face a similar situation. Thank you for your attention, and I hope the park reopens with even better...
ย ย ย Read moreI had high expectation of the promotion I saw in Tiktok. But in reality it was a bit disappointing. Management, please place friendly and professional staff at the counter because it give the first impression to customer and visitors.
The entrance fees is RM25 for children (2-17 years). Adults RM15. My cousin is already form 6(tingkatan 6). Clearly a teenager. But the staff counter insist to charge the child price just because her birthday hasn't passed yet. Nonsense. It ruined my first impression in whole. Even the boy staff inside admit that.
The food price also for me is a bit ridiculous. 4 nuggets for Rm6. ๐๐คญ You can't bring outside food. The playground equipment is all manual. nothing is special. The floor is wet. makes our socks wet too. Uncomfortable after the rains. For me you guys better spend your money on other place that...
ย ย ย Read moreNot safe for children, least safety. 05/02/25 @ 18:31 at Rembau hospital after my niece fell from the single slide. while we sat down to comfort my niece who was in pain, no worker helped us. we were only helped by the people around who saw my niece crying in pain. Param, the manager on duty gave me a phone number to call if anything happened to my niece. after this doctor's examination, I will make a police report on the lack of security from the management and the workers' insensitivity to visitors. but the most important thing is that the management has to take very transparent steps in this matter to prevent any accidents from happening in the future and will bring this issue to...
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