Terrible hotel i was check-in. The staff rude.. dont book from online.. i booked from agoda. Then when i arrived the room was full and the staff asking for pay more money for upgrade room. Or just leaving. I call agoda to cancel the booking and take the full refund. But when agoda call the hotel. They refuse to refund. Then i pay extra rm10 for a night. But the room is terrible. They giving you old towel, the bathroom door got hole, the drawer was broken, not even have drinking water. I know its cheap. But i check in many place with price. But its not worse than this.. and they are all...
Read moreBooked a double room via Agoda, While checking in, was told that double rooms were overbooked and not available. They would move us to a triple room but we have to pay an extra fee. They said this was because Agoda did not update them of bookings. We did not agree to this. After making a phone call to the owner, the receptionist said we would not be charged extra, but warned us not to use the extra bed. Absolutely unprofessional.||||There were ants on the wall. Only two channels on blurry TV. Water heater, A/C, Wifi...
Read moreI stayed last night for one day . The receptionist doesn't give any details clearly like how much deposit , what time is the check out and even never mention about parking where we have to pay for parking in the morning office hours. I have got summon and I have to pay that .The receptionist is a guy and his name Bandare. Very unprofessional. I would like the management of this hotel to contact me i need refund my parking summon because of your staff negligence I have to pay...
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