I recently stayed at padibox in a room with a balcony. The view from the balcony was fantastic, overlooking a beautiful paddy field. This was definitely a highlight of my stay. The water pressure in the shower was also good.
Unfortunately, there were several issues with the room that detracted from my experience. The toilet hanger was broken, and the toilet bowl seemed to have a clog, requiring multiple flushes. The walls in the room appeared old, with dark marks in the corners that could have been dirt or water damage.
There were also maintenance concerns. The air conditioner leaked water, and the repair of the plaster ceiling seemed unfinished as it wasn't repainted. Perhaps the most concerning issue was that the balcony door lock was malfunctioning, potentially allowing access from outside.
In the past, I've appreciated that staff would help close the heavy metal balcony door at night. However, on this stay, I was asked to close it myself, which was difficult due to its weight. This could be a particular problem for solo travelers, especially women.
As a longtime guest of padibox since its opening, I'm disappointed to see a decline in quality and a lack of maintenance. While the view was lovely, the room's condition and the malfunctioning door raise safety concerns. Unfortunately, I won't be staying here again and will consider other hotels in the future, even if they are slightly...
Read moreI feel like I’ve been scammed by Padibox. I made a payment on 23 June 2025, but until today I haven’t received any proper confirmation slip or notification, only an auto-generated receipt.
I’m really frustrated because there was no update at all on my booking status. So, on 1 July, I decided to cancel my stay (which was supposed to be on 18-19 July) and requested a refund, as their terms and conditions state that cancellation is allowed as long as it’s 7 days before arrival. They promised to refund and asked for my bank account details.
However, until now, there has been no update at all on the refund. I have tried calling and WhatsApp-calling them countless times (more than 20-30 times a day), but now my WhatsApp messages only show one tick and their phone number is unreachable. I even tried calling shops around Padibox to check if they had another contact number, but no one could help. We also reached out via social media, but there has been no response, even though their last Facebook post was just at the end of June.
This entire experience has made me extremely anxious. It’s my first time in life feeling like I’ve...
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