The moment I first stepped foot on Espira Kinrara, I was so pleasantly surprised. The buildings housing the rooms looked exactly like the photos I’ve seen online. The pool also looked lovely.
The reception area was adequately spacious and looked very nice. However, I can’t comment on the actual check-in process as I had to attend training straightaway and the check-in was done for us.
A WORD OF WARNING for your planning purposes: check-in is at 3 pm, check-out at 12 noon.
The room we had was for 3 pax with 1 double bed and 1 single bed. The room was adequately spacious; the aircond and fan worked well; there were large refillable bottles of body soap and shampoo; the hot water work and the water pressure was satisfactory; there was a hair dryer, as well as iron and ironing board.
My only grouse about the room: the shower, which was separate from the toilet, did not have a toilet rack and only one hook behind the door. Oh…and the phone inside the room doesn’t work (we could not call reception!).
We had our meals at Biru, where the food quality was inconsistent. Our first meal was lunch and the vegetables were grossly overcooked, the steamed eggs tasted horrible; the squid looked good but was tasteless; the “crab soup” was like diluted starchy water with bits of crab filament. Dinner was better, with green curry chicken, ikan keli goreng sambal, and (overcooked) kangkung belacan. Breakfast the next day was, surprisingly, the best, with freshly baked mini croissants (not the best, but they were actually baking in a small oven in the dining area itself!), tasty roti canai with kuah dal, an egg station, nasi lemak (which I didn’t have), salad bar, some cold cuts and sausages. There were various desserts for each meal but nothing outstanding. They have a self-service coffee machine that churns out latte and cappuccino. The coffee is not outstanding but not terrible either…but it’s FREE so I was happy.
As for the conference facilities, our function room had a large retractable screen and projector. We could not control the lighting so we had issues with the clarity of the projected image. Air-conditioning was controlled elsewhere so you’d need their technicians’ help adjusting the temperature. You can have tea breaks included or excluded from your package.
All in all, I think the place is good value for money, despite everything, for trainings and conferences. If the food is really terrible, you can always go across the road and buy fast food (tapi tgh boycott sekarang!) or order Grab/Food Panda as the place is near Pavilion Bukit Jalil...
Read moreI can't help but express my heartfelt gratitude for the incredible effort you put into making our graduation day on January 29, 2024, truly exceptional. Your unwavering commitment to ensuring a seamless and heartfelt experience did not go unnoticed. A special mention goes to Cik Fatin, whose exceptional support from start to finish made a significant impact on our journey. Her dedication and personalized attention added a unique touch to our graduation experience, making us feel truly valued and cared for. Kudos to the banquet team for the delightful arrangements and delicious offerings that added to the festive ambiance. The meticulous attention to detail, from the beautifully adorned venue to the thoughtful schedule, showcased your dedication to creating meaningful and joyous celebrations. What sets Espira Kinrara apart is the genuine human touch infused into your events. The team's enthusiasm and support throughout the graduation day made it clear that you deeply care about the individuals you serve. It wasn't just an event; it felt like a celebration of achievements, growth, and shared experiences. To everyone working behind the scenes, your efforts did not go unnoticed. The collaborative spirit and seamless execution demonstrated by your team contributed significantly to the success of our graduation day. In conclusion, I wholeheartedly recommend Espira Kinrara for your exceptional event organizing skills, human-centric approach, and commitment to creating unforgettable experiences. Thank you, Espira Kinrara, for transforming our graduation day into an unforgettable...
Read moreI stay with my family to celebrate a surprise birthday for my daughter. After made a booking, i call the resort and asking if they have any birthday cake they did have but if i wanted to buy I need to go there and fill up a form. They cannot send an email because they need used the computer at F&B office (very ridiculous reason) I was very busy through out the week and i can't make it. so i decide to order outside cake and delivery to the resort on that day that i check in.||||Morning before i check in, i send the cake and gift to kept at the resort, but the receptionist inform that i need to liaise with cafe itself. i send the cake to the cafe but at first they refuse to accept it as they said i not even check in yet. Again, i told them this is for surprise birthday. They accept it and keep the cake.||||After my check in, I go back to the cafe to inform the staff that they can send the cake to my room. The staff said ok. I'm waiting about half and hour but the cake haven't arrived yet, and i need to ring the cafe again to asking about my cake and the staff told me that they only can send the resort food only. Not an outside food. I was very upset because my room was very far from the cafe and the staff did not explain to me earlier. and i'm wondering what kind of services do they serve to their guest if it a simple request they cannot full-fill. And if the staff do understand what meaning of SURPRISE itself. So if you are planning to have any special occasion at this place, please avoid it and go to other place as they don't even border about your...
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