Utterly disappointed with the hotel. We chose MO because they confirmed water sports for us. However, after assuring us the night before, they cancelled it in the morning since they had to entertain western tourists. Also, pool access was denied to hijabis, stating its their policy. (Why even allow locals then?) Meal preparation took at least an hour. Finally since our trip was solely for water sports which was denied, no compensation was offered from the hotel and we had to contact the manager to get a tiny discount. Let's say it's a...
ย ย ย Read morePool access was denied to me because I am a hijabi. We were denied food near pool but the hotel staff served food and drinks for the western white tourists. (Racism?) WiFi was inaccessible in the rooms, small rooms, overpriced, no hair dryer, underwhelming food (especially breakfast), it took literally ages to serve food. Most importantly we were denied water sports after confirmation and no compensation was offered. So I guess a zero for customer care too. Favorism was vividly shown to foreigners. MO is not...
ย ย ย Read morePlace is beautiful and all but we were denied access to the pool, had to wait ages for food (took 1 hour and 20 minutes for our lunch to arrive) and we were told that water sports services were available (which we did confirm twice from the front office before and after arriving!) but apparently the โmanager guyโ told the front staff to inform us that it was not available ๐คทโโ๏ธ felt a clear discrimination towards the...
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